Excellent service

Breakfast staff - great, very proffessional, appreciated

The phone in the room did not work. It was not possible to reach the front desk or anyone to ask about the coffee maker which did not work. I am disabled and walk with a cane and the room was a 10 minute walk from the elevator. With luggage rhat was extrememly difficult and no one offered any help.

It was perfect! Exactly what I needed for one night.

Design of the shower could have been better, i.e. can't turn on shower without getting wet with cold water.

Beautiful hotel. Great staff and Tamara was absolutely wonderful.

We had a great stay at Sheraton Montreal Airport Hotel! The staff were helpful and kind. The room was comfortable and the shuttle to the airport was quick and easy!

Property is good. Rooms are very small. Just 2 bottles of water, does not give a vibe of Sheraton. No towels, Nothing to make you feel welcome or any fruit or cookies, not even cups for coffee. Very long dingy corridor to the room.

Clean room

Great stay, would stay again :)

Ns

Good hotel stay near the airport. Clean and air conditioning worked.

Très bon service à l’accueil sauf que maintenant il y a plus de piscine . Pour une grosse chaîne d’hôtel je comprends cette décision .

Excellent overall.

Clean room

La proximité avec l’aéroport

Restaurant was way too expensive for breakfast

Employés très serviable, propriété, très propre seul petit bémol des clients de l’hôtel qui coûte de la musique, très forte à 5h du matin.

We booked the room for 2 pax, but were given only 1 bath towel, 2 face towels, no floor mat for shower area. As we checked in at 1am and will check out the next morning, we didn’t bother to ask for additional bath towel. No indoor slippers were provided as well. Bus services are punctual.

Le prix du déjeuner est excessif versus la qualité du service et de la nourriture. Comme cuisinier je sais de quoi je parle. Recevoir le jus d'orange au milieu du repas, c'était ordinaire ! Le café était acre et le café de spécialité aurait été de mise pour un plat à $25. Seul ma conjointe à eu droit à un allongé après avoir exprimé qu'elle n'aimait pas le café.