Nice breakfast. Great staff . Hotel conveniently located

Lovely hotel

Yes

This is lovely restored Art Deco era hotel. Staff are helpful (special call out to the bar staff). Rooms clean and reasonably comfortable. Note: parking is £18.

All according expected

Breakfast was excellent. A great place to stay. The room was clean but was a little too warm for our liking, but easily sorted with the room thermostat.

Fantastic hotel with great staff and good food. The only downside was the limited parking was very limited!

The Elmbank although slightly on the outskirts was in a great location to explore York and in easy walking distance. The hotel itself was quite remarkable and the rooms were of a good size. We had breakfast included in our package which was lovely and the service was really good.

Ria on the front desk was very helpful, lovely building

Very good but room wasn’t ready - booked two rooms and only 1 was ready one hour after checkin time

I’ ve had a wonderful and restful night.

Lovely staff , clean & spacious room, nice breakfast options. Conveniently situated for city centre

Good

We stayed for 2 nights and never had hot water in all the time despite reporting the issue to reception. Expected better from Hilton.

Very clean, beautiful art deco decoration, great breakfast.

Beautiful central space. Great room. Would highly recommend.

Nice hotel but I really think for the price that drinking water should be provided free in rooms. Also my bathroom floor didn’t look to have been cleaned well between guests. That said, I managed to park right outside and it wasn’t far to walk into the city, maybe 20 minutes.

Beautiful hotel, very good customer service. Only downside was the breakfast. We were charged £17 per person for a pretty lacklustre offering. My husband requested pancakes which were on the menu for an additional £2.50, so we were expecting a spectacular stack as a result; what he got was a couple of shop bought small pancakes to go with a very dry sausage and one rasher of bacon. Given that everything else was top-notch in the hotel, we feel they should perhaps review their breakfast and invest in some local specialities for the price charged - and definitely not charge extra for a couple of floppy pancakes.

Brilliant staff and lovely hotel

The room was warm and cozy during my stay over Xmas.