Elmbank York, Tapestry Collection by Hilton

Explore Elmbank York, Tapestry Collection by Hilton
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveller Reviews Elmbank York, Tapestry Collection by Hilton

Number of reviews per page
20
40
Top reviews
Deborah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good but room wasn’t ready - booked two rooms and only 1 was ready one hour after checkin time
Teresa
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I’ ve had a wonderful and restful night.
Kenneth
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely staff , clean & spacious room, nice breakfast options. Conveniently situated for city centre
Adam
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good
Joanne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed for 2 nights and never had hot water in all the time despite reporting the issue to reception. Expected better from Hilton.
Julia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, beautiful art deco decoration, great breakfast.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful central space. Great room. Would highly recommend.
Rachel
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel but I really think for the price that drinking water should be provided free in rooms. Also my bathroom floor didn’t look to have been cleaned well between guests. That said, I managed to park right outside and it wasn’t far to walk into the city, maybe 20 minutes.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel, very good customer service. Only downside was the breakfast. We were charged £17 per person for a pretty lacklustre offering. My husband requested pancakes which were on the menu for an additional £2.50, so we were expecting a spectacular stack as a result; what he got was a couple of shop bought small pancakes to go with a very dry sausage and one rasher of bacon. Given that everything else was top-notch in the hotel, we feel they should perhaps review their breakfast and invest in some local specialities for the price charged - and definitely not charge extra for a couple of floppy pancakes.
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Elliot
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Brilliant staff and lovely hotel
Dominic
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was warm and cozy during my stay over Xmas.
Miros
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Gorgeous property and very friendly staff
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Quick friendly checkin
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff did what they could to make the stay better, but we had to move rooms (to a smaller one) to get away from the first. Very noisy aircon, single glazed windows, barely any hot water from the shower, flickering lights, etc., though staff were pleasant and helpful.
Tim
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Cooked breakfast was of a poor standard and given then expense, it should be up there with the best.
Lorna
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We didnt have breakfast. Restaurant was closed for private event but we were not told in advance. Despite messaging we were not able to get an electric charge port. Team very friendly hhough, reception staff were lively. Very clean and comfy.
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was a great location, clean and warm and all the staff bar our initial welcome by a receptionist was first class ( we did not see that receptionist again - cold, abrupt and not bothered) but everyone else was amazing. The peacock bar was lovely and a nice twist on major cocktails with a Yorkshire twist and the breakfast was so nice, great staff and freshly cooked food nothing too much trouble. Would highly recommend.
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Stephen
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautifully decorated rooms provided you like art-deco. Very conveniently located. Breakfast whilst not plentiful excellent quality, more so than the dinner. Service excellent.
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very short staffed I’m not sure if it’s that few for a reason and room ceiling had mould all over it but otherwise comfy bed shower room enough for what you need
lucy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff, room, decor, bed linen, all fabulous!! Disappointing you don’t get a small carton of milk in fridge though! Pathetic sachets of milk
Number of reviews per page
20
40