Overall Ratings & Reviews Sonesta Simply Suites Detroit Ann Arbor

We stayed at Sonesta Simply Suites in Ann Arbor. The staff is wonderful! They were very pleasant, professional and helpful. The room was spotless! We will definitely stay here again!

Loved the room and all the dog themed decor throughout the building.

The bed was pretty bad - really soft. Not comfortable. Otherwise the stay was fine.

perfect

Front Desk agent messed up my room type after informing me to book with Expedia. On my lastnight my key card was deactivated and after being treated with poor customer service the police was called to have me put out at 4am. Very distasteful since my arrival. Ive frequently came to this location when I come to this area and has always enjoyed my stay until now.

Conveniently located near 94 with easy access to downtown and 23. Close to Meijer, Target, Whole Foods as well as several restaurants. Place was clean and well maintained. Staff was friendly. Free laundry for guests is a nice perk. Light in room could be a little better, and would have appreciated some soup/large spoons, but overall had everything we needed.

We had some issues with cleanliness.

Nice staff and room.

GOOD

Excellent for the price

I found the accommodation to be excellent! I felt at home, with all the comforts I expected. Comfortable bed and pillows. Good-sized bathroom with products provided by the hotel (the shower had problems for two days, but nothing that compromised the overall rating). Very well-equipped kitchen with everything you need. Quiet and airy accommodation. And the paintings of the dogs are a special charm. My only regret is that there was no garbage collection day.

It was quiet, and the room was very clean.

Hotel had funny smells in different places. Some of it was cleaning supplies used and some could have been pets. But it was not clean. Carpets in downstairs hallway were very dirty. Dishes in room all needed washed before use (some had visible bits of food on the outside but were put away in cabinets. Could use overall renovation. Shower water pressure was very low. Staff were helpful (gave us a higher floor room when room on first floor had funny smells).

Room is spacious with a kitchenette

Very good location and the hotel room was really nice and clean!!

Only stayed for one night but it was long enough to notice that this place is long overdue for a renovation. The furniture is all scuffed up and the couch makes a terrible noise when you sit down on it. The climate control is a joke. It's like having a turbine engine in the room.

Always clean, comfortable, quiet. Kitchenette & so many items to use/borrow if needed is great, as are free washer & dryers available 24/7. Sometimes a wait on desk clerk but always because they're busy with keeping the property up to good standards! Never seen them them sloughing off. Always busy and super friendly!

Laundry and kitchen very nice perk.

The staff were all very welcoming and helpful. The hotel was clean and offered a free laundry room and cooking utensils. It was located next to plenty of food locations and was an overall pleasant stay. My only complaint was having to get new keycards every couple of days because they would stop working. Overall a great place to stay and I would definitely recommend it!

The parking lot entrance asphalt has large car sized hole and assorted craters. The owners have let this deteriorate to an unsafe and hazardous state for at least a year.