Worst experience ever I have been traveling for over 30 years and by far this is the worst experience ever. Property was pretty outdated and dirty. When I got to my room the door was open and a cart with tools outside left unattended an Extractor on the sink and dirty all over the floor. There was a big line for breakfast with very little choices of food, I decided to go with chilaquiles which happened to be soggy and flavor less. To top it off every morning right about 8am construction began right outside my window and I thought I was going to rest because I was on vacation, honestly I wouldn’t recommend this place to my worst enemy if I had one. Last comment take this comments under consideration and don’t believe those people who rate this 10/10 apparently first time out of the house make sure you spend more money but at least you won’t regret it like I did

Overcrowded pools, worst buffet, bad service and some rude staff. Not enough staff to accommodate the guests. Not coming back.

En el restaurante andan comiendo los pájaros en las charolas qué estan de comida en la habitación el aire acondicionado está instalado en el techo pero estaba cayendo chorros de agua de ahí tuve que ir tres veces a reportar el problema a recepción y hasta se molestaron nunca volveré ahi

The food service not good at all

Great Highly recommend!

Hola la propiedad esta muy vieja, le falta mucho mantenimiento. La comida de todos los bufet no es de tan buena calidad ni variedad para el precio, que pagamos casi 600dlls x 2 noches por 2 personas. Entonces no regresariamos.

Comida baja calidad, repetida en sus restaurantes, mal servicio del staff, no recomiendo hospedarse

You get what you pay for. I know going to this hotel the food was going to be average at best. I was not disappointed, it was eatable. Nothing fancy but its cheap.

no volvería

Nos acusaron de rateros sin aver agarrado nada nos esculcaron en frente de Toda la Gente, fue una horrible vergonzoda experiencia jamaa lo recomendaria o volveria a ese Lugar

Disgusting room,terrible service in front desk and poor food choice,never again comeback a this hotel

Todo muy bien buen personal y amabilidad en todas las estancias

La comida fue demasiado limitada en variedad y no es posible que hagan tan poquita comida, muchas veces era hora temprana para comer o desayunar y ya no había comida.

Very bad service, food on buffet always the same, long lines to get a table to eat. The service at the pool very poor, dirty empty cups all over and around the pool.

Check in staff was rude, breakfast is not included, food is very basic and on a schedule .. not always available.

Everything sucks lock of comunication, no body knows when the shows start for eating only one restaurant its open waiting time in line its about 2 hours place its horrible food terrible even some Americans walk out when the see the food items for the locals people its fine for them not for me I make sure never go back there

Rooms were good. Food was terrible

Rooms are clean, comfortable bed. The resort is very old. Very busy place, long lines for drinks, food is always the same and not a great selection. You get what you pay for.

The food wasn’t so good

En cuanto a servicio en recepción un poco malo pues hice 2 reservaciones por que no cabiamos en una habitación y pues nos pusieron en edificios diferentes, La habitación por el precio creo que le falta mantenimiento general; Los alimentos, pues más o menos, por se supone que es costa deberían ofrecer un poco más de variedad en pescados y mariscos, y bueno para los niños no les interesa mucho pues ellos son felices con las albercas y el agua del mar....en general bién por que a toda la infraestructura le falta un mantenimiento.....