Barceló Guatemala City

Explore Barceló Guatemala City
9.0
Exceptional
From 2,836 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Traveller Reviews Barceló Guatemala City

Number of reviews per page
20
40
Top reviews
john
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

didn't have breakfast. Room was excellent
Jimmy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved this hotel!! The hotel was clean, staff went beyond the expectations. It’s a 20 min walk from the Auroa Zoo and there is alot of places to eat near by. They had tight security. They didn’t let any car go in unless you were staying there. Elevator would not move unless you had an activated room key. Looking forward to staying again next year!
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Rochelle
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check-in was a disaster. Got there at 3:25pm, Mr. Angel assisted us. Was told our room would be ready in 5 minutes so to wait briefly. We went to a sitting area on the side, 50 minutes later no word. I went back to the desk and informed I had been waiting about 1 hour. At that time they confirmed our room was clean and we were given keys. The room was absolutely beautiful but you don’t get wash cloths. Having traveled a lot, never had to ask for that.
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Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent in ever Way
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice and near to airport.
Mayda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

as usual the the service was very good, i will appreciated a lot if the shower spout and head will work better the bath water does not drain properly the bathroom itself loooked old, the shower head did not have enough pressure, the bethroom door wasan old sliding piece of wood, there was not body lotion, another issue is that the shuttle service is not available if you fly after 11:00 pm
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gwendolyn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very attentive
gwendolyn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly
Rodrigo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was great.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very courteous and the room was spotless. Overall, a good experience.
Edith
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Barcelo needs to improve their check-in process. It takes way too long! Also it can be busy and they may only have one staff checking people in. Can take 45 minutes of wait time! Not good!
Martin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast menu is the same every day; guests had to wait in line between 10 and 20 minutes for table assignment. The staff at the VIP lounge and restaurant are attentive and always willing to help. The New Year’s Eve dinner was of average quality, with no dress code enforced and the reserved schedule was not respected. The hotel has large rooms suitable for hosting a New Year’s Eve celebration with catering and a live band.
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Brittany
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel with attentive staff! The breakfast buffet was great, also the Japanese resteraunt. Areas and room were clean, beds and pillows were comfy. Would definitely stay again!
Francis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff
Gabriel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful
susan v
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t get breakfast
Matias joel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

People friendly hotel clean nice food nice room. Only the right from the airport to hotel was to slow. Beside that every thing is great.
praveen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice stay near airport. Good comfortable room with nice bed. Great breakfasts.
CLAUDIA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a pleasure meeting new people and learning from my culture and culinary
Victor Stewart
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service and a beatifull hotel .
Number of reviews per page
20
40