First time staying here, and unfortunately it will be my last.
The hotel itself is in need of improvement, but what really let it down was the overall experience.
The food was well below the standard I would expect from a hotel of this type. The staff, although it was busy, didn’t seem particularly interested in helping guests. At the bar, the bartenders appeared more focused on fixing a stapler than serving customers, resulting in unnecessary delays.
Breakfast the following morning was equally disappointing. I ended up helping an elderly lady carry her breakfast to her table because two members of staff were walking around the restaurant without offering any assistance.
To make matters worse, the power went off at around 8:10am. I decided to check out early, only to find a sign at reception stating that the power would be off from 9:00am until 4:00pm due to planned works. It would have been courteous to inform guests of this at check-in, rather than leaving them to discover it themselves.
Even small details reflected the lack of care—the TV remote in my room was literally held together with electrical tape.
Overall, this was a very disappointing stay. Unless you’re visiting specifically for the golf course, I wouldn’t recommend this hotel.