Personally, I do not have a pleasant experience during my stay in this hotel. I booked the hotel via online and when I reached there, I was told that I must upgrade my room as I am staying with my two kids (3year old and 10month baby). I was wondering, how can I book two rooms and let my boys staying all by themselves in another room if they do not stay with us in the same room. I have never experienced this in any other hotels in Australia.