6.8
Pleasant
From 210 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.2

Service and Facilites

7.6

Traveller Reviews Castaways Resort and Suites

Number of reviews per page
20
40
Top reviews
Natacia
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Barth towel and rags need to change room had a fowley smell house keeper was unprofessional
Miguel
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was extremely friendly. Clean and great location
Leron
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property has an old charm about it but that can cause problems I had a horrible experience where the door entry malfunctioned and I couldn’t access my room for over 6 hours and the staff had to call an engineer off site to rectify the problem during this 6 hours I was accommodated to anything they just left me sitting in the lobby area with very few updates.
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Darius
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It’s was nice and peachful
Tracey
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Horrible no one should book this place it was filthy nothing as pictured. Dirty sheets no one answering the phones . Horrible experience
Serena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was ok
Calvin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice and quite
Eric
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was very bright the family run restaurant was the highlight of my state with amazing food from the area pool was nice and refreshing after working hard all day doing Mission work only reason I gave it four stars is because it's a little old and needs updating but everything works AC TV refrigerator microwave just a little dated that is all
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Fred
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed our stayed in the resort The staff was amazing
Mohd
icon-Business
Business
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was bugs in my room, the shower did not work. There was no shampoo or body wash. It was listed as a resort but there was notting like it. The first room that thay gave me had a bad smell in it, i requested a new room but the new one had bugs and the balcony door did not close.
Mark
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good option for Freeport.
Eric
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff doesn’t understand the DnD sign
Joann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Castaway was very clean and had wonderful staff. The room we had was quite dated but this wasn't an issue for us. We found there is limited breakfast options in Freeport, especially on Sundays. The associated hotel restaurant just reopened the last 2 days of our stay and they offered a breakfast menu. Overall, we felt the price was very reasonable, the staff excellent. We would stay here again.
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Yolanda
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Centrally located
George
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was clean, bed comfortable. On the basic side but nice
Whitney
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Average place for an average price , linens and towels need updating .
james
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

A perfectly clean, comfortable stay for an older place...good pool and bar. Fast food places an easy drive away if restaurant is closed.
Mark
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean and convenient hotel.
Sharess
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Old Furnshings, moldy scent, burned beddings, termites, rusty Furniture, crusty towels. Was unable to get my deposit when i checked out was never asked check out time to ensure deposit was ready, was never told that the office opens 8am. They've got a pool in the back and i guess they had several parties where the music was extremely loud its as if they forgort they had hotel guests.
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Angelica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Its ok not the best but its ok.
Number of reviews per page
20
40