Good

Positives:- lovely location , nice breakfast , lovely pool area , well maintained gardens Negatives - a little faded , rooms in need of an update No in room tea/coffee making facilities Paper cups instead of glassware, who would have anything from the mini bar in a paper cup Shampoo but no conditioner Poor shower

Make sure to bring your own electrical and water supply... Don't think you are being singled out with awful attitude of the staff they hate everyone equally. Opening and closing times for bars and such are just suggestive when they feel like it. Hitting the Italian customer service international perception to the highest marks.

Old world elegance, excellent service and great food at the restaurant.

Make sure to bring your own electrical and water supply... Don't think you are being singled out with awful attitude of the staff they hate everyone equally. Opening and closing times for bars and such are just suggestive when they feel like it. Hitting the Italian customer service international perception to the highest marks.

Amazing Staff, clean facilities, good food, amazing site!

The Bath Roms are a Little antique. Television stations only in Italian ! No german, no English no international! Why that? FXBachmann

Great location and great service

A destination hotel sitting above Varese with gardens overlooking Lake Varese below. We were warmly greeted at reception and having arrived in the evening after a flight and drive, we chose to eat in the restaurant. Good move - the food was very good but surpassed by our waiter's enthusiasm to make crepe suzette at our table, which was excellent and thoroughly entertaining. We stayed in May, so the pool was closed and left before exploring the area but glad we stayed here - charming, historic and whilst there are areas that require a little TLC, it adds to the character. Rooms were comfortable, well equipped and a nice bathroom.

Clean room. Very spacious. Amazing breakfast. Staff was very kind and helpful.

Thé staff were great, friendly and helpful. We’re glad we stayed there and are looking forward to going again

Cocktails where gorgeous. Staff friendly and amenable. Breakfast was fresh and plentiful

Très bien .

Clean room, parking

Old grand hotel. Absolutely fantastic staff. Good dinner. Property definitely needs reno.

Beautiful property

Beautiful property. Great atmosphere. Great staff. Best continental breakfast I’ve ever had. Highly recommend

Beautiful environment

Yes clean room. Very accomodating

Almost everything