Rooms are good but really difficult to regulate the warmth in the colder nights. Yousef on check in superb and all other staff friendly and obliging. Food especially the buffet at $37:00 very over priced for what it is. Eat at the Hilton in Cairo only €50. The quality could not be compared to El Dar Darak Restaurant costing $25 for two three course meals for two people and only $1:50 taxi ride each way. Do not book a taxi/luxury third party at the hotel. They were going to charge $50 each way for the ride to El Dar Darak, more than the meal.

The hotel was very clean everywhere - rooms, restaurants, and the public areas. The staff were very courteous and were always keen to help. Everything in the room worked fine. Water and coffee/tea making facilities were constantly provided in the room and replenished on request. Beautiful gardens and lawns everywhere. I paid for breakfast and dinner (half board) in my room rate. Breakfast was fine with a large choice. Dinner (buffet) was okay with generally the same items but slight daily variations. Not good that water was charged at exhorbitant rate during dinner. Simple drinking water should be provided for free. Hotel is not too far from the GEM or the Giza pyramids. Although you would need a taxi to either of them. Uber is cheap and available.

Good place overall away from the chaos of Cairo and Giza. However, the walls are extremely thin and you can hear everything from other rooms. Breakfast and dinner are ok, nothing to rave about. Be careful with the Taxi guy at reception, he will quote you mega overpriced trips.

The gardens are amazing, the room clean & staff very attentive. I had a lovely massage whike staying there. The included breakfast was excellent. The price of the beer & wine was very expensive though. US$10 for small glass of wine. Understand this is a non drinking culture but even a wine at the fantastic Kfuhu Restaurant in the Pyramids complex was cheaper.

It’s a nice place. I would stay again. Only thing I don’t like much is that the rooms are very far from lobby and everything. Room service is ok, but you call them for them to bring the menu. Why not to keep the menu in the room? And food is good but very expensive compared to any other place in Egypt. Buffet is usd 37 per person and doesn’t include drinks. I find it excessive. And… the drinks in the mini bar are HALF price of room service (before service rate) … I think they have a lot to improve but good enough to give them 4 stars

The bathroom needs renovations. I also had to ask for the water to be fixed twice as there was no hot water unfortunatel. Housekeeping could be better too as the room wasn’t cleaned very well. However staff were really nice and friendly. Especially the waiters, front of house and drivers.

Nice enough hotel. STAFF – all great. We had two issues whilst we were there which we dealt with quickly. The safe in our room didn’t work and was replaced within the hour. Our Expedia booking included round trip airport transfer. When trying to book this they initially advise that they only offered a one way service to the hotel. On showing the Expedia booking stating round trip they did arrange this though. FOOD – the breakfast buffet had lots of choice. The kitchen staff were very attentive to the food that was running low and topping it up. The evening buffet had very little variety between nights - we stayed 6 nights and noticed that the dishes were largely the same but given a different name. The food we had off the a la carte was nice. SITE/ROOMS – well maintained and clean. The design of the rooms as individual units meant that sound from neighbouring rooms couldn’t be heard. On a couple of occasions heavy cigarette smoke came through the air conditioning We had a room close to the pool. On our first night there was an event with live music played outside loudly until after midnight (to the extend that if we stood outside our room our apple watches gave an excessive noise warning). Fortunately that was one off and other events didn’t spill outside. Not sure if this is a regular event though as there seemed to be a different event each night. It did the job for us as a base to see all the sites in Cairo.

Clean rooms, beautiful landscaping, great location and friendly staff.

Great

A short term stay! Had a very large booking that was arranged by Mohammed at the reception very smoothly and quickly, incredible spa services from Heba and Jihan would highly recommend! The rooms were great standard rooms and great for short stays especially if going to the local airports nearby! The staff are amazing and always come around to ensure everything is going well and if we required anything for our rooms. The food and alcohol was a little bit over priced in comparison to what we had been paying in other areas and hotels! You will require to catch local transport or taxi’s as it is away from the city. The overall experience was great and would highly recommend again! Thank you!

⭐️⭐️⭐️⭐️⭐️

المكان فوق الرائع و نظافه و جميع العاملين فى المكان فوق الممتاز

hotel under maintenance very poor rooms. AC wasn't functioning properly and too loud.

Nice

Generally average across the board. Food at both breakfast and dinner was dry and/or stale. Room i stayed in boasted a garden view, it was not, it was more like the rooftop of some other accommodation buildings. Mosquitoes are rife after dusk

Jaz Pyramids is a wonderful hotel. We arrived late but because of our VIP status, we got a free transfer from the airport to the hotel and was very happy to see them waiting outside the airport, despite being delayed. The hotel staff at reception was very friendly and welcoming. We were taken to our room which was further away from reception but surrounded by beautiful gardens. The rooms were very quiet and spacious. Facilities were nice and shower was excellent. Bed was comfy! We ordered room service at 1am and it was delicious and fast! We enjoyed the pool in the morning but didn't have breakfast so I can't comment on that. Pool service was good. We only stayed for one night but left out bags there whilst we visited the GEM museum. They were very accommodating with our bags. Definitely would stay here again.

Lovely place to stay. Staff was amazing.

Absolutely love the design of the resort. You can find the swimming pool and well maintained gardens, which are a true gem of the hotel. Friendly and helpful staff make you feel like at home. Delicious breakfast and dinner served ever single day. Resort is located close by to the Sphinx airport and the Pyramids of Giza.Would definitely go back there again.

It’s average overall

Location is great as it is very close to the pyramids complex and Grand museum. Room are comfortable though bathrooms probably needs renovation .