The staff were wonderful and the hotel is very nice. Sadly the breakfast was not as it should be and leaves a lot to be desired. A wonderful lady was on her own and even with her excellent performance it was too much for one person!

The room was very large and beautifully appointed and absolutely spotless. The bathroom was lovely- with a separate water closet and nice tub and shower. The service was excellent and we especially loved Bushra!

Clean room. Really cool building/space!

Le personnel est extra tout comme la proximité de la gare. Lits confortables. Tout était propre.

Staff was exceptionally helpful. When we needed a walk-in shower rather than a tub, every effort was made to accommodate our needs. Very friendly & professional.

Not applicable

Safe, quiet. Very close to the central station and several very good restaurants.

Great location and huge nicely appointed room

Located within 3 minutes of train station. But a quiet property with easy access to shopping and dining.

The AC was not working. Staff was rude. When the ac was fixed ceiling started leaking water.

Ok property for 1 night. Mattress was uncomfortable. My pet hate - plastic and paper cups- even for coffee. That’s what you expect at a 1 star hotel. Room looked nothing like the photos. We only had 1 pillow each. Only positive that the staff were very nice and helpful.

Nice place. There is AC but it does not cool as much as one might want. The staff were great when our first room had issues. The room was changed (and upgraded) right away. The breakfast costs extra. It was very high quality. Ask the price first. Not clear we’d have taken it if we had.

The hotel is in a very convenient position to the main train station - a 3 minute walk. The staff person checking us in was unfriendly and generally unhelpful in telling us what facilities we could use in the hotel. The other staff we encountered were friendly and helpful. There was no way to boil water in our room to make a cup of tea. (only a coffee pod machine) Only on our last day, did one staff member give us an electric kettle to take to our room. The air-con unit in the ceiling started to drip water into the room on our last day. Staff fixed the problem but it was a disturbance and it appeared to be a recurring problem. Overall, the hotel was fine for our stay. The room was spacious and in keeping with a hotel that is very old, but has been renovated and maintained in keeping with its heritage.

Good location and very friendly staff

Excellent location

Great

Location was good. There was very limited amenities. The hotel sounds good on their site and maybe it was as advertised years ago but that is not the way it is today.

Nice one night stay. Easy check in, staff very friendly. Hotel very close to transit which made it easy.

Lovely traditional hotel, quite grand in parts! Very nice spacious room with desk, wardrobe, coffee making machine. Comfortable and clean pretty near the centre and free public transport and discount on museums

Perfect location close to station and metro. Friendly staff