Springhill Suites by Marriott Mystic Waterford

Explore Springhill Suites by Marriott Mystic Waterford
8.4
Very Good
From 847 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.4

Service and Facilites

9.0

Traveller Reviews Springhill Suites by Marriott Mystic Waterford

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to Coast Guard Academy
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We liked the easy access to I-95 and area activities. The breakfast was fresh, delicious and filling.
Colin Mark
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was super helpful and nice!!!
Stacie
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was very outdated. It was clean. Pool room- lots of rust on doors and grates. Hallway rugs were stained and outdated. Hotel was cleanish. Breakfast area is small and cramped. Food was not really appetizing and I have been to many hotels where this type of breakfast was offered.
Katherine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was really nice and it was perfect spot for a overnight stay!
Geoffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Every member of the staff was amazing! They made us feel welcome and were quick to help! Because of them, especially Matt who was always polite and super helpful, we will definitely return!
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We happily returned to this hotel a handful of times during our son's time at Connecticut College. The staff is always nice. The rooms are always clean. The breakfast has plenty of options daily.
Gay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Close to the downtown waterfront area. Manager greeting us was so welcoming.
Mary
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I would not stay here again. Reception was unfriendly. Room was frumpy. Beds looked like a child made them up. Not appealing.
Kathleen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The entire building is hot and humid. The pool hits you when you walk in and the hallways upstairs are musty and hot.
Laurel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was very dissatisfied of the dilapidated state of the hotel. The ADA accessible room that I booked for my limited mobility father was not able to accommodate him in the shower. The elevator inspection was outdated and the air circulation was terrible.
Roger
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was friendly and competent, but the rooms were “worn.” Furniture was old and obviously worn, bathrooms were old. Needs an internal update throughout.
Heather
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff was friendly and efficient. Would stay again.
Mehwish
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent stay
Sandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

AC unit could not be turned off
J . L
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room I had ordered a king size bed they gave me a ( handicap ) It was just a place to stay. No amenities technically , except for an incomplete continental breakfast… I needed some ice the machine had a broken sign on it, I saw a bedbug running on my mattress she crushed it . I am going to post the bloody stain later. I was very unhappy during my stay, I call the front desk to express my concerns the Guy hung up the phone , I went downstairs he called the cops .Now, I am going to call the Marriot Headquarter to complaint about this incident, Spring Hill suites by Marriot in waterfront CT . I normally stay at the ; Fairfield inn by Marriot they are very nice, I learned my lesson.
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Tracy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room and the staff were great
Shu-Fong
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, nice breakfast and walking distance to restaurant
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

As always, our stay at this hotel was great! We always use an accessible room. The accommodations are spot on. It's conveniently located near both Connecticut College and the US Coast Guard Academy. The hotel pool and complementary breakfast are icing on the cake!
Julia
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Convenient location to visit Conneticut College and Mystic.
Number of reviews per page
20
40