Overall Ratings & Reviews Sonesta Simply Suites Somerset

Not so much Sonesta- not sure what happened but booked 2 rooms through Expedia. Upon arrival I was told they only had me for 1 room even though I shared my travel itinerary and receipts. Took 45 minutes to figure out a solution and Expedia did right the situation and covered cost of mistake on whoever’s part. Could have sworn they offered breakfast buffet but they did not and no ice machines in building. Ice maker in room did not work. Just a big hassle for an overnight trip. Will not book here again.

This was my second stay here and the room was so clean and comfortable. I cooked a dinner for 2 and despite me bringing my own pots, pans and utensils, my room was already stocked with everything. This is by far one of my favorite hotels to stay at. Might I add, you can you use the laundry facilities free of charge.

Quite

Amazing

Good location

Room wasn’t ready at check in time

the phone in the room was not working. the staff during the morning hours on the 28th was little rude.

Staff

Arrived at 6pm and front desk told me the was no reservation for me. Showed clerk my hotels.com confirmation # and he shrugged. " you should call hotels.com and ask them. Your reservation was canceled

Quiet

Great. For ber rideshare area

Expedia said this property had free breakfast , there was no free breakfast . The hotel said

Staff are all wonderful. Only complaint is the parking and people putting cones in the spots in the back and then when there’s no parking you have to park on the street.

Quiet

It smelt so bad inside. The hallways blast you with some type of spray. But inside the rooms omggggg, it smells like dirty toilet water. It was so pungent, i slept with the window wide open for 2 nights. But the smell will be there forever. Creepy people also stay there. This one guy came up to me in the parking lot and asked to drive my car. -_- who does that? And he lived there. And it was just creepy all together. It was nice having free laundry though. That was the only room in the whole building that smelt nice.

Quiet, dishwasher, ice cube maker, clean!!!

Quiet

Rooms were clean, but the girls at the front staff were very rude

Room was larger than I expected. Nice mini kitchen and comfortable bed.

A bit dangerous in the bathroom with broken and cracked tiles. You can easily have cut your foot if not careful.