Overall Ratings & Reviews Extended Stay America Select Suites Roanoke Airport

Staff was great

Horrible service. No hot water for entire stay of 7 days. Front desk folks did not speak a lick of English! Avoid this place at all cost as they were not willing to fix the issue or cancel the reminder of the reservation after two days or reduce the rate. And the issue was for entire hotel!

Bed was comfortable. Had hair in sink and sink didn't drain.

great room quite and comfortable

Our state has been pretty good the room was in good condition although the parking lot had excessive amount of trash I do believe it was because of the trash that put it there if you know what I mean.

Clean quiet and affordable, near ever You may need , food shopping .

Clean quiet near everything

Clean affordable

Clean quiet & affordable

Quiet clean affordable

Clean quiet

Clean quiet,near everything you may need.

Clean quiet,friendly

Clean quiet

Quiet clean

Quiet clean

Nice quiet

Clean

Clean quiet

Property was conveniently located. The guests kept to themselves. Staff was polite and seemingly accommodating. Kitchenware was an additional cost. No toaster or coffee pot. The internet was an additional cost and hardly worked properly. The pet costs were very high. The outside lighting wasn't working properly. Key cards reprogrammed multiple times per day, over multiple days. No additional accommodations: ice, printing, coffee,breakfast, housekeeping, pool or exercise area. While in the office I overheard other guests complaining about the key cards and internet. The fire dpt, 2 ambulances, and the police were at the location in one week's time. No real sense of safety or that the cost matched the accommodations. If you're looking for a long term temporary stay, I would not recommend.