Excellent location in the center of the old town. Staff extremely helpful. Breakfast was amazing, will definitely return.

Excellent stay

Excellent hotel in great location Stayed multiple times

Great location in the old town. Great breakfast and friendly staff. Comfortable beds and nice decor. We really enjoyed our stay!

Hotel was good. Excellent location.Staff very helpful and friendly. Disappointed bar not open. To have an evening drink you either had to sit outside ( it was chilly) or sit amongst the diners. Breakfast at £28 pp. was too expensive for what you’d eat. Room clean and very quiet.

Excellent location, easy check in; big and comfortable room.

Decent hotel with a great location. No lounge and the lobby is pretty noisy but staff is very nice and accommodating

Great location, excellent staff, good breakfast, super clean and spacious rooms

Staff are very helpful.

Staff was excellent. We arrived late and they called a nearby restaurant to ask if they could serve us. The restaurant Wes near closing but stayed open to serve us. Room was great. We were able to view the 12th century crypt church below their hotel. Wonderful staff.

Conveniently located, spacious rooms, quiet rooms

This hotel is fabulous! Great welcome from check in staff, restaurant and bar staff all provide excellent service. Rooms very comfortable. Good swimming pool and gym area, very clean. Hotel location wonderful for ease of exploring Brugge, very centrally located for all the bars, shops and tourist attractions. Cannot fault this hotel in any way, will definitely return. Thank you for a wonderful stay!

Central location excellent staff

We've just come back from a few days in Bruge, staying at the Crowne Plaza. Seeing the high Google rating, I went in with high expectations, but I have to say, I came away a little underwhelmed compared to our last stay at the Marriott in Ghent. The location is spot on, right in the heart of the old town, so everything is walkable. However, that does come with a price: the street noise is quite noticeable. If you're a light sleeper, you'll want to pack earplugs. The hotel itself feels really dated. The rooms are on the small side, the bathrooms are tired, and the toiletries are the cheap, standard stuff you'd expect at a budget airport hotel, definitely not what I anticipated from this brand. It was also bizarre to find the fridge completely empty. In this day and age, not stocking it with a few drinks feels like a colossal loss of revenue for them. Breakfast (7/10) was perfectly fine, but it was the same spread every morning and nothing to write home about. And do watch out for the extras, €9 for a large bottle of still water is a bit of an ouch. On the upside, there is a small pool on the 8th floor. Nothing fancy, but if you've got children with you, it's a good way to burn off some energy. Also, a big relief for me, the EV chargers in the underground car park were fully functioning, which saved a potential headache. Decent enough for a short stay because of the location, but don't expect the modern comforts you might get elsewhere.

great location, very helpful and welcoming staff, excellent overall experience

Excellent

Lovely room. Great amenities

Room gorgeous. Restaurant not too expensive.bar a little pricey

We did not have any meals included. Room was fab , friendly staff . Location excellent . Used the pool and sauna both great . Room attendants were great , helpful and friendly .

Smart and functional hotel