Overall Ratings & Reviews Holiday Inn YANBU by IHG, an IHG Hotel

Food needs a bit more flavor and the scrambled eggs are to runny

Very good and clean hotel with friendly staff. Breakfast and dinner buffets were great.

it's quite old, from the furniture to the bathroom fixtures in the rooms. Considering what was paid, it seems a bit overpriced for what it offers.

I wanted to extend my deepest appreciation for the outstanding hospitality shown to me during my recent stay at your hotel. This was not my first time visiting, and once again, I was truly impressed by the level of service provided by your dedicated team. I would like to express my sincere gratitude to Miss Aysha for her understanding and flexibility regarding my flight delay. Her willingness to accommodate a late check-out allowed me to relax and unwind after a long journey. Her exceptional customer service skills and attentiveness to my needs made me feel valued as a guest. Chef Mahmoud, your talent for creating culinary masterpieces is truly remarkable. The meals prepared under your guidance were not only visually appealing but also bursting with flavors. Your attention to detail and consideration for dietary preferences were greatly appreciated. I must say, the dining experience at your hotel is always a highlight of my stay. I would also like to thank Mr. Sidiq for his warm hospitality and attentive service. His dedication to ensuring that my colleagues and I had everything we needed was truly commendable. Whether it was serving us with a smile or providing helpful recommendations, thank you see you again

None

Does not meet Holiday Inn Standards I have seen

it was a nice stay, good and quite hotel

Very clean and up to date. The pool is nice for wading on a hot day. There's also a gym that is surprisingly well equipped, along with a sauna and jacuzzi. The room itself (executive suite) was super spacious.

Very nice Hotel and Clean. Friendly staff and good Location. The only problem is the Bathroom seat it is very close to the bathtub so you have to sit sideways..lol

The staff is amazing and professional, specially the recipiention.

Very helpful and looked up my Holiday Inn rewards number that I could not find

Two things that i really liked and highly appreciate in the hotel that are room cleanliness and good breakfast. It is rarely to find a neat and nice room without some few dust here and there, which is very annoying, even in 5 star hotels, however this hotel rooms were cleaned just perfectly, exactly the way it should be as there was NO dust at all even in very tiny and unreachable spaces; this was extremely surprising as we used to find dust in many 4 and 5 stars hotel rooms in the world.

The hotel was newly renovated.

The hotel looks old and dusty, food is average, staff is nice.

The hotel is new, isolated away of the city and nothing around it. The AC was frozen as i turned it off day and night. Food is expensive with low quality. Overall th hotel is not comfort.

Old renovated building, over price competitively with other Holiday Inn, average customer service.

Good hotel and staff in bad location

Hotel had shuttle service from the airport to the hotel. Check n was quick and easy. Staff very nice. room was clean and appointed to a western standard. TV had some English channels. Breakfast buffet was OK but could be better for the size occupied. Security around the hotel provided some comfort/ confidence for the stay. Not good value but if I return to Yenbo I will probably stay here again.

This hotel is the best hotel in the area by far, I have stayed in the radisson and the cleanliness here is better, the staff are better and he food is better.

This is a good hotel for whoever is visiting on business, primarily due to the Rate to Quality ratio versus other hotels in the City. The hotel is renovated, the carpets are clean etc. However, you still get the feeling that this is an old hotel with wear a tear around things such as wooden frames and older style bathroom, etc. The lobby area feels very old and similarly the hotel restaurant. I would give this hotel a 4 star rating based on Yanbu standards (with the Movenpick being the city's 5 star in my opinion).