The room key system was down the weekend we stayed there. Staff was very helpful and accommodating to take you to room when needed or let us into fitness or pool. It was a big inconvenience and their credit card system was down so our room stay didn’t get charged til much later. We were give. A double bed room instead of executive king we had booked, they said they would accommodate the price difference when they charged our card and they didn’t. Our card was charged for the full amount with King bed. Older hotel, not my favorite place to stay however it is a convenient location.