We originally got a two queen bed room but when we went to check in they upgraded us to the “Mario room” which we thought our kids would really enjoy. When it was getting close to bedtime we turned on the a/c which seemed to kinda work. It remained 24 degrees in our room for the next few hours. The kids couldn’t sleep in the Mario bunk beds because this room was the furthest away from the a/c. We shared the queen beds as planned originally, we were only able to cool the room off after we opened the window. Sleeping with the window open and hearing an ambulance going by, someone’s car alarm going off for about 15 min, and the busy street noise made it super difficult to sleep. In the morning I called the front desk just to let them know what happened and they should get it looked it for the next family that stays - they put it on me and said they would have had a maintance man come at 10:30 at night to have a look and I should have called. Also we were only given 3 towels for the 4 of us so I guess I should have called to get another and the shower/tub/batnroom was dirty.