Fastest and friendliest check-in. Really clean room and everything worked

Excellent

Hotel was convenient with good amenities. Room has laminate flooring instead of carpet which was different but OK. I was not fond of the smell of their cleaning products. I like that you can access hotel from stairs but require a key for floor door. I was not fond of the fee they took off my deposit which I did not get a receipt for.

Nice and quiet hotel friendly staff

breakfast was great

Love to staying at Best West Plus , Staff are awesome and friendly. Close to everything , walking distance. Clean rooms , breakfast is good

The elevator was exceptionally slow and the doors were having problems opening. I think it needs a repair or a replacement

Good experience

w

!

Great! Clean and updated room We had an amazing stay

Great hotel! We have a little games room for the kids and a free slushy machine! Perfect getaway for family

I arrived earlier than check-in time around 3:20pm and was told that they would call me once my room is ready. I was asked to give my number and that I would be called when my room is ready. We remained in the lobby right in front of the desk for almost 1 hour and 30 minutes, and I didn’t receive any calls or messages. It was already 4:45pm when I saw all of the cleaning ladies beginning to leave the hotel. That was when I went up to ask the front desk if my room was ready or what was going on (we talked to the same lady who told me they would call once my room is ready). She said that she forgot to let me know although I was waiting in the lobby the entire time, and because of that, it made me run late for our family event. Because of this interaction, our initial impression of the hotel was not great because of this experience.

Great stay, thanks!

Clean rooms and good breakfast

The staff are very helpful and friendly, upgrade our room to a suite no extra charge, the room was very clean and breakfast was great. I also rent the place for our trading training event when we arrive it’s all set up, very nice and organized. I’m going to rent this meeting room in the future and stay at the hotel. 5 star rating 😍😍😍 Lyn Burdett from Okotoks AB

Okay

Front desk staff are amazing, room was clean and the hotel is dog friendly. Easy access to outside to take dog out.

This was the cleanest hotel I've ever been in. Had a lovely shower, comfy beds and pillows, and really friendly and helpful staff everywhere. Upon arrival, they noticed it had been my birthday within the last couple of weeks and offered a complementary upgraded suite! This was lovely as it was unexpected. There was also a complementary coffee machine and a hot breakfast, both with many options and some different things than you'd usually find in a complementary breakfast buffet. Really great experience and we'll definitely be back!

We really enjoyed the unique spaces and additions like pool, games room, and complimentary slushy machine/chocolates in the rooms/rubber ducky. The rooms smelled nice and clean upon entry. We enjoyed the laminate floors in the rooms rather than all carpet. Everyone at the desk was very helpful and kind. Overall a wonderful stay.