Overall Ratings & Reviews Holiday Inn Express & Suites SULPHUR (LAKE CHARLES) by IHG, an IHG Hotel

Hotel was great. Very clean

Nice staff very clean and quiet. We enjoyed our stay here .

Very nice place

Was very satisfied

Breakfast had expired milk. And orange juice machine wasn't dispensing right. Women at check out did not know what she was doing. Was confused with everything. And per request to speak with manager, noone came out to answer my questions.

Had dinners laid out every night breakfast every morning great service will look for these places everywhere else i travel in the U.S.

Great price, super clean, very convenient

Place was calm and quite

Staff was very helpful and friendly.

Receptionist checking me in acted like I was a BOTHER after a long day since I was asking her to look up my IHG Rewards account and asking several questions about the amenities!

Na

very nice hotel felt very safe

The hotel was excellent

The staff is great.

The stay was 4 out of 10 because we had no water pressure what so ever when we arrived to the room. I had a 6 month pregnant wife that needed water to bathe herself but she couldn't so we had to use bottled water for her. Wish they would have told us about this before we arrived.

Easy check in and check out. nice room.

Right off the freeway and easy access.

nice staff

I had to deal with a nasty front desk staff lady. She had a bad attitude and very rude from the time I walked in. Wont be coming back to this filthy hotel!

Nice and clean closed to dinning areas