Overall Ratings & Reviews Clarion Pointe Medford

M

nice place

The worst bed ever! The whole reason you get a hotel room is to sleep. Didn’t get any sleep due to the bed!

Great job but they were out of so so so many things for their buffet and the poor staff had to deal with all of that during breakfast which I did not think was fair to them

Make sure if there is no one at the desk look for the phone on the lower counter to call the receptionist to check you in. They were friendly and was very helpful. Clean and beautiful rooms. Breakfast was on point.

Clean room and good breakfast, very nice staff. We left a jacket and Jill was able to help us to deliver to UPS and we got it in the next few days. Jimmy was very nice to check us in as well, this was my 2nd time stopped by at your hotel. Thanks again

There was only one employee working when we went to check in and there were several people waiting. They have outlets in the lamps on the bedside tables and clock. However these did not work on one side of the bed. The Jacuzzi was nice but only half of the jets were working. Breakfast eggs and potatoes were cold and they had three bottles of coffee flavoring but all were empty and the staff simply said they were out.

Good overall but blackout drapes were behind and not noticeable.

Homeless in the parking lot. Hotel felt dirty.

Nice quiet location. Breakfast was hot and area was clean.

The room was dingy and rundown. It smelled like cigarettes and had holes in the curtains, which I’m guessing were caused by ashes. Some outlets didn’t work. The furniture was beat up. The only good things were the bed, which was comfortable, and the shower had good water pressure.

The air conditioning did not work in the room we were in

Clean and staff were friendly. Nice location

Great place to stay, staff very accommodating with request responses. Will be inclined to book again.

The stay was HORRABLE , customer service was HORRABLE , I requested quiet room Way from others by no means was this hotel booked at all, they put us right below kids banging jumping all day night for two days .I called the front desk told them n she laughed .really ! Not funny at all. Over rated place mold in bathroom not so clean , nobody at front desk when ck out or in had to wait forever . Blinds out dated furniture out dated . Never stay here !!!

pool and spa were great, very enjoyable

The room was clean and staff was very friendly

Great location with easy access to shopping and I5,

No bed

Homeless all over the parking lot. And the breakfast area is too small to sit and eat at.