Overall Ratings & Reviews Extended Stay America Suites Pittsburgh Airport

Needs an ice maker on property. during stays for Anthrocon we need to be able to have ice on site already made so we can have cold drinks as we need them instead of waiting hours for ice to be made in the freezers in the room. other than that just small things that were a bit out of place but nothing too terrible for our stay at this hotel.

Some staff members were very rude to us when asking for small requests, the hotel did not have extra towels and blankets and it was not made clear to us where to bring used towels and sheets. Dispite being a hotel with several rooms with kitchens, they were only able to provide us with a single pot and pan and a spatula. So unless you bring or buy your own supplies it will be hard to really use the kitchen. However the price per night is reasonable for the accommodations

Amazing!!

It was advertised that they would have items for the kitchen such as plates utensils and cook wear and when we got there there was a sign that you had to go to the desk. we went to the desk and they said they do not give it out due to theft, which is why they keep credit cards on file for incidentals. The whole reason we booked the room we did is so we can cook and not eat out every night. After that we asked for sheets blankets and pillows for the couch bed and we were not given any pillows. we had to spend $60 between pillows and kitchen supplies we expected to be provided. The room was dirty the dishwasher was so dirty it couldn't be used. I would not reccomend anyone to stay here.

This Hotel was pretty good, housekeeping came in every day and took trash and cleaned the bathroom which was awesome. Staff were helpful and friendly, so over all we had a good stay

Not bad for the price

Staff were friendly and helpful. The beds were clean but the room and hallway had a foul odor. Definitely needs updated and a very deep clean. You get what you pay for. All in all not the worst.

This property was clean and well kept on the inside. Staff were extremely pleasant! There was a snowstorm during my stay and the property did not plow the snow until the next midday. Kids were running up and down the hallways all hours of the day. Worst of it all, adults were arguing and fighting in the lobby and the police were called twice during my stay. This alone made me feel very unsafe, therefore I will never stay here again!

Made lots of noise and it didnt bother anyone

The property was very clean at extended stay America and the front desk clerks was very nice.

It was not quiet lol, lots of families with kids but that’s life

Is good for what you pay… decently clean on the room but, hallways kind of dirty… there’s no hot breakfast but they put coffee with cupcakes and bars… the front desk lady at night was very helpful and kind

This was my first stay at an Extended Stay. I had no idea how bad the quality of the property would be. Holes in the wall and ceiling. I had to take the lid off the toilet tank and fix the toilet 3 times in a 1 night stay. Very loud. People and children running through the halls all night. Breakfast was a joke.

Refrigerator was dirty cooktop was dirty there was more food on the cooktop and in the oven then in the dumpster people were rude maintenance guy had an attitude and tried to slam the door on my dogs face and then slam the door on my husband. Dirty used pads in the parking lot dirty used tampons in the parking lot trash all over the Halls trash all over the parking lots. Door was broken key card wouldn't open it we were told to put a rock in the door when we were taking the dogs out to get back in elevator was broken microwave was a counter microwave that they screwed or bolted to the cabinet. Should have only been charged 40 or $50 a night for the type of hotel that was in the condition that it was in surprise it's still operating

I chose this hotel over their competitors because they advertised a gym / fitness area They do not have a gym or fitness area. It’s false advertising Wish I would’ve stayed somewhere else

The front desk employees were helpful and friendly. However, the property itself is run-down, in need of updates, and dirty. Our kitchen was missing a cabinet or dishwasher, and the space where it was was unfinished and dusty. Some of the electrical outlets were covered in a thick layer of dust. The bedside table's drawers had stains inside which kind of looked like blood. The hallways had were smelly and loud. The free breakfast was plain instant oatmeal and packaged muffins together with coffee, tea, and hot chocolate. The price was good, but I wouldn't stay here again

That quality needs a lower price!

The hallways of hotel were filthy. Room was clean. The mattress and pillows were very uncomfortable. Girl at the front desk was very nice.

For the price I had no complaints. The room was clean and the staff was friendly and helpful. The area is convenient and has many shopping and eating options nearby.

Do not make a mistake in your booking. Hotels.com will not help you and neither will this hotel! They were very unfriendly and not willing to help at all