The room had a dirty and old cigarette smell to it. The silicone around the tub was moldy
Christopher
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
dont stay here
Michael
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was dirty with gums on the headboard and dirty bathroom floor moldy shower. Overall room smels bad. And worse of all the heater wasn't working. I called the front desk and no one answered my call. I had to go sleep in my car which wasnt very comfortable.
Wladyslaw
Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No good
Rosie
with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beddings not wash, floor so dusty . Staff it’s ok . Stairs Birds poop.sorry never stay again . Parking lots okey .
Tammy
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
.
Inna
with Children
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was bad night, very dirty towels and sheets.
Grant
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
staff was very friendly and helpful. Place needs maintenance.
Jennifer Lee
with Partner
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Strong odor in room, dirty sheets, appeared not to have been vacuumed when first getting into the room. Room didnt look anything loke the photos...
Racine
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Yup
Brad
4.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Room was very unclean, no coffee maker, no fridge, had to ask for towels
Russ
Leisure Family
4.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The room was very dirty.
There vas vegrants panhandling at door.
The shower did not work at all.
There was a broken chair in the room.
Poor electrical service by bed.
Noisy area of Lethbridge.
Tanisha
Business
2.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Checked in on my first night of a five night stay and the heat did not work in the room. The door did not lock. The tv did not work. There was “certain” individuals hanging around outside my room and some were even witnessed “intoxicated” not with alcohol. I tried talking to the front desk to which I was told only the manager could help me. I cancelled my reservation and left. I’ve tried contacting the manager multiple times over the last three weeks for a refund or a partial one and no one has been to call me back to rectify the situation.
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Brad
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Room was in order, staff was nice. Lots of late night screaming banging shouting pounding on my door
Brad
Business and Leisure with Pet
4.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Loud neighbors, awful room, no towels, or face clothes, drug stuff laying outwode in parking lot
Autum
2.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
room had bedbugs
Sebastien
2.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Dirtiest room I ever booked, including a cigarette butt right in the sofa bed.
Jacky
with Partner
2.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Place was cold when we arrived. Had to go twice to see about fixing heater. Was then given portable heater. Carpet was filthy dirty. Coffee maker didn’t work Hair in bathtub Tile grout was filthy. Would not recommend will not stay there again. Run forest run
JAMES
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
all grea
Peter
Business
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Very unsafe microwave fridge and heating not working