9.0
Exceptional
From 782 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.0

Service and Facilites

9.4

Traveller Reviews Holiday Inn Express & Suites BIRMINGHAM SOUTH - PELHAM by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Birgit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a good stay for a night during our travels. The property is a little older, could tell on the bathroom tiles/faucet etc. but it was all well maintained.
Jamie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Would recommend with small children the staff was great. The rooms were clean.
Melody
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice hotel for a stopover night.
Katrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice clean. Safe.
Ted
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great stay - friendly staff.
Bayne
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay. Comfortable clean room and friendly staff at check in.
Teresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Enjoyed our free time in the evening by the outdoor patio area with the fire. Ordered Pizza and enjoyed our evening w/ friends by the fire until we called it a night.
Cindy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was very friendly, breakfast the next day was very tasty with several options. My grandchildren and I felt very safe and the hotel was nice and clean.
Debra
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property was good just not as good as a year ago. Check in staff was wonderful. The room had no coffee supplies. Also maintenance was working early Saturday morning making it difficult to sleep.
Xiaoyin
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice and very good service
Ceyveon
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was very hospitable and the rooms were very clean.
Nicole
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Stayed for a quick work trip. Nice staff, easy check in and clean room!
Freddie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Had a great stay...will definitely keep this one in mind should we ever make it back to Birmingham.
Lydia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff was very friendly throughout the property. Overall clean. Great location.
Brandylynn
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room wasn’t ready, and I didn’t get the room I had reserved. As a result, one of our guests had to sleep on the floor. Additionally, there was water leaking in the hotel, indicating it definitely needs some maintenance.
Eugenia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The lady at the front desk that does the morning shift is AWSOME!!! I think her is Sharon.She was very nice and helpful. Everyone that worked there was nice and helpful. It was nice and quiet and clean. The pool was nice and clean. The water could have been a little warmer but I still enjoyed it. They had a good variety for breakfast and it was pretty good. Will stay again!!
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Paula
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

i absolutely loved the courteous staff!!!! only thing we didn’t like is first and second floor smelled like sewage and on the second floor had a burnt rubber smell beside the elevator
Terry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Just a quick overnite stop, Texas Roadhouse nearby.
Stephani
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice, friendly staff. Hotel needs updating, everything was crooked in the room-drawers wouldn’t stay closed, things were pretty beat up & for that price we expected more. Breakfast was ok.
Darlene
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice
Number of reviews per page
20
40