Overall Ratings & Reviews Red Roof Inn West Memphis, AR

Bed was so uncomfortable

This was a budget-friendly, pet-welcoming stay that didn’t feel like a nasty dump motel. It was clean, smelled neutral, and was in mostly great repair.

My room was clean. The staff was really nice. The bed was comfortable. I was pleasantly surprised. Good value for my money

Bed was comfortable and clean. Had to step in and around toilet before you could close the door. Door couldn't close all the way. Supposed to have breakfast. It was a bag to go. Warm spicy sausage biscuit, sweet breakfast bar and powdered sugar donuts. Not what I expected. Check in and out was fast and accurate. Friendly staff.

The staff was great and the room was very clean. The bed was comfortable. Even though the property is old and run down, I was pleasantly surprised with how good the room was.

-

A comfortable night stay for rest with our dog. Would stay again.

We have stayed here multiple times and will stay again, but it was not as clean as it normally is.

Red Roof in West Memphis was a great place to catch a good night's rest on a long trip. The property is a little run down but was very clean. We were greeted by a very pleasant and helpful staff member. If the need ever arises again, we will be repeat customers for sure!

These are exterior access rooms. I was given a walkup on the very end. It turned out to be a smoking room. I called and asked if there was a non smoking room and there was, but I had to carry luggage back down and go all the way back to the desk. I was tired when I checked in and did not ask, but the desk should have asked me smoking or non. The room was pretty nice/new, except for a cigarette burn on the duvet, but it did not smell like smoke at least. They charge you $50 deposit, refundable supposedly when you leave. I used a credit card for the deposit just in case I needed to dispute anything. I mentioned the refund upon checking out, and it was refunded pretty fast, whereas the night clerk said it could take 5 days. Okay choice for a cheap hotel, but I could never stay in a room that smelled as bad as that first one did. Neighborhood seems a little iffy.

Leaking refrigerator

Old but in decent shape

The ice had not been removed nor had it been salted in the parking lot which remained in the shade of the building. You had to park and enter and exit, load and unload luggage on solid ice! There was no soap in the dispenser by the sink , nor was there any body wash or shampoo in the shower dispensers.

Great stay, both clerks I talked to to check in and out with were very lovely. Room was very clean and comfortable, you could hear footsteps from the upstairs room, but it honestly didn't bother me too much. Definitely will come back here if I'm going to Memphis again!

It was good

Close to casino buffet

Beds are hard as a rock and walls/floors thin so you can hear everyone walking upstairs. No big deal unless the upstairs guest check in at 2am. We ended up leaving then since we couldn’t sleep any way. Motel is really rundown.

Didn’t have towels and housekeepers are rude

Clean room and good parking. Great for a rest/sleep, with 2 service dogs, while traveling. Checkin/out super easy, as I booked the room prior to arrival. M

Well done service