Overall Ratings & Reviews Holiday Inn Express MONTEREY-CANNERY ROW by IHG, an IHG Hotel

the staff was very friendly and helpful

We will definitely return! Very relaxing environment.

Fantastic! Clean and within walking distance to lots of places.

Stayed before. convenient location

Nice condition after renovation

Great place! Will definitely be back! Just make sure to ask for a room not facing the street.

Great location

Nice stay and good location at a reasonable rate. The room was a nice size. Hotel employees were all courteous. The room was level one and faced a busy and noisy street.\

Convenient

Location was awesome and perfectly in the middle to walk down easily to Cannery row and San Carlos beach. Conveniently across a 7/11 for late night needs, lots of options for food nearby. Place was clean, housekeeping was awesome, most staff at the desk were friendly. Only downside was no microwave in the room and you could hear the people above us stomping back and forth very late at night! Also if you take a steamy shower beware of setting off the smoke detector. I set ours off very late at night and I was woken up in the morning to multiple neighboring rooms having theirs go off. Overall for the price and location I would definitely come back again.

Perfect location, property is newly renovated and beautiful.

The hotel was in a good location but I was put in a room right next to where breakfast was served and at 6 am I woke up because of all the noise as they were preparing for breakfast.

Wow! Great location.

W

Customer service was impeccable, friendly and professional!

Inflexible. Entered a reservation for wrong date in error. Property refuses to honor change request and charged $200! Penalty despite being contacted within an hour of the mistaken reservation entry.

had no idea that the hotel was multi level with steps and the elevator could not help with all of the levels.

It was amazing. The location was perfect.

Near cannery row. Basic clean amenities. Great shower and breakfast.

Getting to the rooms is a poor design, the elevator is extremely slow, and we had a family with young children above us jumping all night and started back up around 5:30 in the morning.