Beautiful property, staff was very helpful. Very shocked their bar is open 24hrs! Clean rooms, very spacious. Would definitely stay here again!

Nice visit! Thank you for everything

super location for the royal albert hall and kensington palace I had a great couple of nights' rest, and appreciated that cleaning was offered and a bottle of water brought to the room

Clean, charming, and conveniently located near the tube. Good local shops within walking distance. It was very hot but hotel provided water and fans.

A well priced hotel for an overnight stay. The bar area is a bonus that we enjoyed!

Good location and nice hotel. Recreates a sense of what it once was as a building.

Good location and friendly staff. It was a heat wave and the room was warm, but fans were set up and we all just did our best.

Prime location and only 5 min walk to subway station. Hotel is typical British style and most importantly staff was extremely nice. Highly recommended

No A/C

When i arrived the staff member on the door didn’t help or open the door as I struggled with my bags. Whilst walking towards reception there where staff just sat around looking down at their mobile phones. When I arrived to my room I was amazed on how small it was for the price I paid. later around 11pm went out to grab food, no security on the front door when I left and arrived back, walked straight in and up the stairs with no one to challenging me.

Beautiful property, very welcoming, comfortable. Five star staff and great location.

I loved the location and the charm of the hotel. It was clean and comfortable. I would have liked to have had a steamer or iron in my room as well as AC. It was very warm in London during my stay so no AC made for uncomfortable nights.

Room, Bathroom small but to be expected in this kind of accomodation. Lovely cosy bar area however over all could do with some attention in some areas, carpets look tired. Definitly in my opinion this is not a 4 star hotel , 3 at best. Staff were very good.

Warm friendly staff, very helpful, the apartments lovely and clean breakfast, Willing to go out of there way to help, close to shops and food shops as well, I recommend this place to anyone, il be back very soon

Very helpful staff. Thank you so much with all the support with my disabled dad.

Excellent property, for a reasonable price, in a very convenient location for South Kensington museums and the Royal Albert Hall.

First arrival and receptionist looks miserable. I told her I’d come back later to check in and left my suitcase. Came back later and a different receptionist who was friendly. Lift takes ages and only fits 2 people The vegan options were non existent so didn’t eat there No air con in room but they left a fan

Excellent location for getting about either by foot or tube. lovely staff who are so helpful. Breakfast lovely choice. Some air conditioning in communal areas room had 2 fans which was appreciated

I don't usually write a bad review but I feel a bit ripped off on this occasion. It is not the cheapest hotel and so I was expecting a bit more. The room was miniscule for 2 people, almost impossible for both of us to be active at once. The beds were very hard, as were the pillows. The one lift is very small and slow. I would not say this was a comfortable stay and I would not stay here again.

Enchanting place. Room was small by my standards, but comfortable enough and well supplied with everything needed. Breakfast was incredible, though very pricey.