Overall Ratings & Reviews Holiday Inn Express PITTSBURGH-NORTH (HARMARVILLE) by IHG, an IHG Hotel

No greeting from staff when walking in to check in. Actually she didn’t even acknowledge that I was standing there until I spoke. Never told us our room number just said it was on the inside of the card holder. Never told us how to get to the room. The bathroom was not clean. Toilet seat was not installed properly and there were rubber things sticking out from under the seat where it attaches to the toilet. The vent was full of dust and needed to be vacuumed. The sink looked like it was eroding with hard water issues. Not impressed with the cleanliness for the amount of money the room cost. The best was comfortable.

I would stay there again.

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Due to an overnight power outage caused by a storm, the hotel was unable to serve the usual warm breakfast. However, the staff handled the situation graciously and did their best to provide alternative options, which we really appreciated.

The stay was good, but the pool was closed for maintenance. We booked the room earlier that day as a last minute decision. We chose the hotel partly for the pool, but it didn't list online that it was closed We we're disappointed. Outside of that it was a fine stay.

The pool wasn't available to use ans our tv didn't turn on

The train and traffic ran all night, the smell when you walked through the front door was awful and the homeless camp was our view from our room.

Great

Staff was slow. Rooms are hardwood floors and amenities are limited.

Had a great stay at the hotel!! It was in a quiet location, the room was spacious and cozy and everything was very clean! The staff was SO friendly! Every single person I interacted with was just welcoming, friendly and helpful! The bed was super comfortable and I slept SO well! They also had an awesome breakfast every morning! Very great stay! Thank you!

The staff was warm, welcoming and friendly. We had a very pleasant stay.

Nice accomodations in a convenient location for me. Made reservation w/ a note that I would be checking in late- close to midnight. Arrived at midnight- no one at desk. called phone# on reservation, got a foreign call center who could not match my name, phone or reservation# to a reservation. Gave me another # to call. Called second # which had a local area code- again, got foreign call center. Found a different local # for the location and called and got no answer. In short- checkin was problematic.

Stayed 3 days in a King Suite. There was no daily room service, but we walked down to the desk and we're helped there by nice staff. We took our own trash out when it got full. Not a huge deal but thought they'd at least come once during our stay.

The staff was really wonderful. The breakfast was good. The location is very convenient for hockey parents. Would recommend for hockey families

Disappointed pool was closed, and there was a homeless tent outside my window. Walls are banged up and ceiling had cracks.

Good place, just very old and outdated. But’s it’s clean and comfortable.

The hotel was very clean and comfortable. The staff was friendly and helpful.

This property is very tired

The front desk staff was very helpful. The breakfast staff was pleasant and went out of their way to assist us.

Traveler beware! The photos of this hotel paint a different picture from the reality. We were shocked to drive down the lane to find ourselves on a dead end next to a storage facility and overlooking a trucking company. No kidding! Inside, our room was attractive with a comfortable bed. But we discovered the refrigerator wasn’t working — and black mold was growing on a plastic piece inside. We asked to have it repaired and were told that maintenance was scarce on weekends. In that case, could it be replaced by another fridge from an empty room? We returned from a great day out on Saturday night to find the fridge humming — but the black mold still inside. Our room wasn’t cheap. We definitely did not get what we paid for. We’ll not return and canNOT recommend it.