Quality Inn & Suites Brooks Louisville South

Explore Quality Inn & Suites Brooks Louisville South
8.2
Very Good
From 411 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.6

Traveller Reviews Quality Inn & Suites Brooks Louisville South

Number of reviews per page
20
40
Top reviews
Cheryl
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I reserved the room paid in advance. When I checked in, they told me I had to pay $100 deposit. And it might take up to seven days for my money to be refunded. There was bright lights outside my window. At 8 o’clock in the morning housekeeping was beating on the door, saying housekeeping. Why would they do that when someone has not even checked out not impressed.
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David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Person who checked me in when I got there seemed more concerned with who she was talking to on her phone than talking to me.
Marlysa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Stay!
Bernardo Antonio
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Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They have to clean the rooms every day
Leah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property ws ok but the rooms could use better cleaning. Bugs and hair in every corner of the bathroom. Toilet had a ring and ran must of the time. Bed was comfortable.
Saasha
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I enjoyed my short stay. I’d come again.
Zayda
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Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property was great staff was friendly and helpful are only complaint was our money we can go back to our cards as soon as we were told it with be
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great value for a one night stay while traveling. I was disappointed that there were no proteins offered during breakfast. Eggs and yogurt would have been great!
Pamela Bailey
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Business Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clerk was rude when adk if they have a generator when we lost power. Breakfast was terrible not a lot of options, the cleaning lady and her son didnt clean the room just mop, no restock of toiletries tub was still filthy fro whe we check in
Verified traveler
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Air conditioner was dripping onto carpet, notified staff, changed me to another room. This room faced a busy road & directly across from a busy truck stop. Staff very accommodating, but slept horribly due to the noise from all the truck traffic.
Mindi
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Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We couldn’t check in because of a power outage. Once we did check in, the room was dirty especially the bed. The hallway smelled. Trying to get a refund but the computers/internet wasn’t working. It’s was a horrible experience.
Rudresh chowdary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a great stay at this motel! The rooms were very clean and well maintained. It’s a nice and comfortable place overall. However, the Wi-Fi on the 3rd floor wasn’t consistent—it kept going on and off, which was a bit frustrating. Apart from that, everything else was excellent. I would still recommend this motel for a stay, especially if you don’t rely heavily on internet access.
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vickie
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Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room smelt like smoke. There was hair all over the bathroom which was clean expect the hair in the tub and on the floor. There were ants in the breakfast room doing breakfast. The lady we got towels from was rude and spoke unpleasant until I asked for her name. There was never anybody at the front desk. I was there for three days and decided to not ask for any more towels because she was trying to charge my room for towels because we asked for enough for the whole stay because we did not want room service. We drove there for my niece AAU tournament.
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Cory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great amount if privacy. Minimal contact if desired. I wish the breakfast hours were longer or maybe even later in the morning. Also morning associates could be more attentive to breakfast while it is open.
Tia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The floors in the room were sticky, but other than that it was overall a good stay
Jennifer Sue
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Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were terrific. Rooms smelled funny. We thought first had been smoked in but when we got to second we realized that’s just how they smell. Was a mix of musty and smoky smell.
Bhargav Teja
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good staff, clean rooms, Can do better with breakfast
Gail
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What I did not like! When your in a room and up on the next floor are kids running around, jumping whatever they were doing… this with young children should be put on the first floor. All night and very early morning same thing… very disappointed with my stay…. Besides that bathroom was not very clean…
Verified traveler
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Cobwebs in every corner and they definitely have a bug problem!! COCKROACHS
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel was excellent and will stay again if travelling to again. Travelled with my elderly Mom and teenage daughter. Staff was very friendly as well. If must say anything negative it be the breakfast wasn't always the best or waffle maker working. But for the price it was above and beyond expectations.
Number of reviews per page
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