Overall Ratings & Reviews DoubleTree by Hilton Palm Beach Gardens

Terrible paint job throughout the hotel. Hallways had poor patchwork and old carpet. At over $300 per night i expected better room and public way conditions. Bathroom had not thoroughly cleaned in years.

Ok

Great location

The property is located in a very convenient area. Easy to walk to restaurants, a food store, a CVS. The staff was super friendly and helpful. My only issue is that the property is worn. My bathroom had grout missing from the tiles as an example. The room had an odor. I was surprised about this since the Expedia rating was quite high.

Great location—rooms comfortable and staff was fantastic. Very helpful. Highly recommend

staff was very helpfull

Filthy bathroom and very uncomfortable bed. Noisy A/C. Terrible breakfast service, how do you run out of coffee?

Easy check in / great location. Within walking distance to CVS, Starbucks, Publix, etc

This hotel was way overpriced for what you get. The room definitely needs to be updated. Was not worth almost $400 a night, will not be staying here again

Staff always helpful and pleasant. Housekeepers polite and responsive. Only one negative, my first floor room was too close to mechanical room that supplied electric for elevator and as a result would hear loud charges every few minutes while in room.

I liked the location

Excellent facility and friendly staff!

The pictures online don’t show the true state of the rooms. As you are pulling up the place looks extremely nice and the lobby is fantastic. Rooms need some maintenance.

Our room was right outside the freeway. Loud all day and night. Could not sit on porch. Constantly had to ask for cups to make in room coffee and ice bags for ice bucket. Very hard to contact the front office by phone. Overall a bit disappointed. Pool was nice.

It was okay

While the staff is great, the hotel rooms could certainly be refreshed. Our room had a stained carpet and the tile in the shower had a brown streak where the shower handle was located. It could use an update

Easy on and off the Highway close to many great restaurants and shopping

It was a great place to stay. The staff was very helpful and friendly.

The person at front desk was so rude. Terrible. I felt so bad there. I hope never come back. And i don't recommend. Also they asked me pet fee 50 dls and charged 75 i don't know why. We left everything so clean, no trash, no pee. This is not pet friendly please remove on the list for pet friendly. Thank u And i think the recepcionist are racist.

Ok