Great facilities, beautiful gardens and view, well maintained. Buffets (dinner and breakfast) didn't have great equipment to keep the food warm, but otherwise good (though the multitude of mousse type desserts really all taste the same). Very quiet and comfortable room. Hotel completely ignored my request for info on public transportation and only promoted its linked taxi service which I didn't appreciate.

Staff at the reception counter were professional, courteous, and helpful. Staff in the restaurants could have been a little bit more helpful but no big deal.

Good choice of breakfast. Spacious bedroom. Lovely gardens.

Breakfast was fresh and lots of variety. Pools were spacious and great condition

Pools

Beautiful grounds, good breakfast, helpful front staff. Hotel location great, very close to a bunch of great restaurants and central, but still offers such a nice and peaceful get away from the hustle of the city . Would love to stay again.

Tranquil and peaceful...gardens were beautiful, staff friendly and rooms spacious

Beautiful property and great location!!

We loved every minute of our stay. The staff were so kind and friendly and made us feel very welcome. They were particularly lovely with our one year old granddaughter. The room was spotless and the pools were amazing!

The staff at the hotel were so friendly, we were invited to a drinks reception for returning guests and we got to talk to many staff members. The breakfast was wonderful. We plan to Reto next year.

Very quiet. Staff amazing helpful and polite. Nothing is too much trouble. Restaurant very clean and good food. Thank you.

Still one of the best Hotels in the Lido area and quite close to Funchal. Great facilities and friendly staff. Extremely convenient location and beautiful gardens.

Well laid out property, very little character, functional and had good facilities

Lovely hotel and fantastic staff

Friendly approachable staff in a well kept environment. Beautiful pools and garden areas and shared facilities with Porto Mare hotel. Alfama breakfast restaurant buffet a bit bijou but can use Atlântida which is more open. Well situated for walking or regular buses into Funchal. Very relaxing and thoroughly enjoyed our stay,

Staff are amazing, facilities are great, with so many pools in the resort you can find space to chill and relax. Rooms are good, could do with a bit of updating. Food options are good too and there are loads of restaurants and bars close by.

Hotel.com error resulted in at hotel unexpected charges. Hotel kindly offered to reduce their rate. Hotel com where intransigent.

I had a fabulous stay and can’t praise the reception team (Sofia in particular) enough. Will defo it come back

Hotel was lovely usually stay at the Porta Mare but tried Eden Mar so we could use kitchenette on our 2 week stay. Just as good room was very big & you still use all facilities. Would recommend, clean & service & bar area excellent

Great place to stay. If (when) we go back to Madeira, this will be our first choice for accomodation :)