La Quinta Inn & Suites by Wyndham Pontoon Beach

Explore La Quinta Inn & Suites by Wyndham Pontoon Beach
7.6
Pleasant
From 442 reviews
Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.2

Traveller Reviews La Quinta Inn & Suites by Wyndham Pontoon Beach

Number of reviews per page
20
40
Top reviews
Raymond
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I normally dont leave reviews but ill leave one for this property. I think this property was family owned and the younger front desk employees where rude there was a man and a lady , also i didn't feel like my bed linen was clean i slept with my light on and kept checking for bed bugs and im and over the road truck driver and some of our truck stop showers put there bathrooms/showers to shame, they do not have glass shower enclosures they just had low water pressure shower heads and shower curtains.This was not the standard i would expect from a La quinta inn and i have been to several La quinta inns in multiple states and this one is by far the worst one ive been to. I would never stay here again.
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alan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything
kristen
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was dirty. The bathroom was engulfed in mold. Shower could not be used. If I wasn't so tired as I traveled all day to get there for work I would have left immediately. I left in the morning. The rest oft the hotel is dirty as well.
Rene
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Subpar hotel
Josue
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nothing looked fresh
Corey
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Steve
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stinky
Kari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel staff was exceptionally accommodating. Would stay here over anywhere in the area.
Kayla
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bathroom was dirty with mold. Front desk was never open. Computers were down at check out.
Lucien
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff was friendly. Checkin/out was efficient. The room was extremely dated. The floor tiles were loose to the extent where they came up. Bathroom hardware (shower knobs and faucets) were extremely rusted. Lamps were old with rusted bases. The outlets were stripped and wouldn’t hold electrical devices. The hotel has pets (not ideal for us). Bed linens were very thin and the mattress was extremely worn.
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Megan
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was friendly but many places we looked there were issues that required maintenance and cleaning.
LaQuania
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Upon arriving to my room. When I checked the bathroom. The toilet was not clean as well as the tub. There were brown stains on the toilet as if someone used it and left.
mallory
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dogs peed in the floor while having breakfast. Bad odor all over hotel. Floor in room by the air was wet all the time.
Joy
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff here was superb!
Crystal
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice pool area
Kay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast food was not hot. Toilet didn't flush properly. Needed a plunger after each flysh. Even hotel staff stated this was a continuous problem. Bathroom could use more cleaning attention as its older. GREAT customer service!!! The nicest people ever. For real. AC worked just fine. Hotel was quiet. Road construction made it difficult to crossover the bridge but that's not the hotel fault and hopefully they'll be done soon. Only because of the flushing problems I would have to think about staying there again.
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Brittany
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I was very disappointed with my stay at this hotel. The room was not properly cleaned upon arrival — the room had unpleasant odor. At my arrival staff was kind and responsive however at check-out, the same staff member requested that the his staff member complete a check of my room before I was provided receipt of from my day long stay. The front desk staff received a text of a picture of a small stain on the white sheet and stated he would have to charge my account for a stain on the sheet of the bed; I stated that I did not make the stain and he responded oh yes you did. Other guest who were checking out rooms were not checked during the check out process just MINE. I felt it was racially motivated. He refused to explain the rational for providing additional charge on my stay. Stating he would not argue with me dismissing me by not responding to any of my additional questions.For the price I paid, I expected at least basic cleanliness and decent customer service, but unfortunately, this hotel fell far short. I would not recommend staying here.
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James
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The access to Interstate Hwy nearby was closed making it difficult to get to eating places. Not the hotel's fault, but it detracted from the experience.
Sandra
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was ok
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Kind and caring staff good clean room
Number of reviews per page
20
40