Overall Ratings & Reviews Sonesta Simply Suites Las Vegas Convention Center

No room service had to bring your towels to the front desk to get clean ones

Very hospitable, Clean and comfy room.

They advertise that they have a pool but there is no pool. They have a convenience store inside the lobby but nothing has a price on it. They tried to charge me $50 for late checkout when everywhere else does it for free. The staff, the front desk, housekeeping, maintenance, everyone working on site works very hard, is very good at their job, and is super nice and helpful. They should all get a raise. The problem with this place is the greedy property owner setting the policies and systems to squeeze every last dime out of it and buy an extra vacation home in the bahamas. It is not a business designed competitively or with customer experience in mind. They could easily offer a shuttle to the airport but the owner got rid of that too because he's a greedy scumbag.

Clean room. Friendly staff. There was no room cleaning based on thevtime of stay but that was fine. But i feel people may have been in my room when i was away based on the position of the curtains. I left with them closed but returned with them open.

Very clean and affordable, will repeat next time

staffs are not so friendly or nice, but hotel itself is good for long term stay.

Very clean, outstanding customer service, and a lot of space.

The front desk was amazing.

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Accommodating, friendly, and clean.

Horrible hotel, terrible experience! The room had a strong odor of drugs - the bathroom was below average this also had a terrible odor the furniture seems like it was picked up from the dumpster- pictures attached for your review. I would not recommend this hotel to friends and family. This stay was an inconvenience and bad experience. Considering the Vegas heat, the air conditioner should be of a good quality but instead the room had a very noisy and non functional AC! Our room was by the exit and the door was slamming all night long- noise disturbance and the heat!! Very bad experience. Kindly issue a credit for a one day stay at a Marriott or Hilton hotel!

Will stay again

Staff was amazing

Daily room service makes it mu h better

Asking the staff questions about breakfast and was referred to a room with options to buy. The guy that

Sucks at that hot tub was not working at all. Yes, you had access to it but it was cold water no bubbles just no good vibes with the hot tub not to say about the pool. It was completely cold water other than that it was outstanding comfortable walking distance towards everything front desk people are really nice angry single one of them.

The hotel was awesome but the neighborhood not so great… homeless all around the hotel.. this is unfortunate because the hotel is really nice inside and the staff great!

Our room smelled of smoke and it seeped into our suitcase and clothes.

This was our third time staying here, and the first time bringing our pets. The room they had us in was clearly a room that permitted smoking in the past, and the smell carried home into our clothes and suitcases.

All Good