Overall Ratings & Reviews HomeTowne Studios by Red Roof Orlando - Casselberry

Good day I normally check reviews, but because I was in a hurry, I went ahead and booked up an arrival. The gentleman at the front desk was so polite and nice, but in the room, I would only advise you if you guys could put down some gels or roach hotels, you will get rid of them. Other persons are complaining. I am not really the type to complain much but that’s what I notice. Other than that. Everything else was OK.

Good

Bathroom is in poor condition; there were a number of roaches.

Great place

Well I was happy to see there was a kichen and stove but then I opened the cupboards and no kettles or pans or plates. Ya right ,I'm on a bike so I certainly am not carrying house wares. Sure would have made my own supper for a change. Otherwise it was nice and quiet.

I arrived late in the evening and the person in charge to open first claim ME that I was parked in his parking spot which was not even showed not even as an assigned parking spot to begin with and he was riding an electric scooter, he was uneducated and rough. The room is poorly clean and looks ugly, location seems very insafe

Price

Hated everything about this booking. They didn't put the reservation in my name, so I ended up having to book and pay for another room. Trying to get ahold of anyone to help was an exercise in futility. Hotel was a disaster. Roaches, filthy, and faulty appliances.

Its ok

Clean and nice

Roaches

The hotel staff was very friendly. Upon checkout on Friday 3/21, I showed the desk clerk a video I had taken on my phone of the roaches in my room. She apologized and said that he credited my credit card one night's stay. I hope Expedia doesn't fight me over issuing this credit to my credit card.

Infested with bugs. Bugs in fridge on the outside of the room showers etc.

I travel weekly to Home Towne Studios. It is a place where everybody knows my name. The staff is pleasant and friendly. The rooms are comfortable and clean. I feel at home. Great location for shopping, eateries, and transportation.

Completely horrible. Infested with cockroaches completely dirty mold in the toilet. Very small rooms and very unclean.

Roaches, roaches and more roaches! Inspection once a week, time frame between 2 days from morning to afternoon! Inspection for what? I have no idea cause everything stays the same! Maybe they wanted to know if we were disturbing the roaches!

If i could give it no stars i definitely would. The staff doesnt care at all what goes on. Day one i woke up with roaches all over me asked for a refund and i still havent received it.

Roaches, roaches and more roaches! My plan was to stay there a few months until I get my apartment as I just moved back to Florida. But those plans changed because of 1) roaches!! 2) Inspection of your room once a week on either of 2 days, at whatever time they want! On top of that they then chose another day to come take out the fridge, stove, etc anytime between 9am and 4pm like what?! $1500 a month for this bull! They act like you’re there free of charge and always in your space! Annoying is an understatement! Worried about my service dog, they should be worried about the roaches!!

Lots of roaches, no amenities

Got to the property to check in and my room was unavailable-they had NO ROOMS LEFT. They gave my room to someone else, even though i had a reservation. It was 9pm, and I was with my infant twins trying to scramble and find another room.