Extended Stay America Suites Austin Downtown Town Lake

Explore Extended Stay America Suites Austin Downtown Town Lake
6.8
Pleasant
From 954 reviews
Cleanliness

6.8

Room Comfort

7.2

Service and Facilites

7.6

Traveller Reviews Extended Stay America Suites Austin Downtown Town Lake

Number of reviews per page
20
40
Top reviews
Megan
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was great and the staff was awesome. The bed was comfy. The kitchen was clean. On the flip side, it smelled horribly of smoke in the room and hallways. The bathroom was not properly cleaned (mold in areas that had not been wiped down for what seems like a while). There were no utensils or plates in the room as these had to be specifically requested. Same for a coffee maker. Overall my main issue was the smell of smoke and the general dingy-ness. The location was great and the staff was really nice and helpful.
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Don
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean property great staff. Highly recommend. Would stay there again.
Sergio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location was great to all the good spots in Austin.
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Kozaburo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very comfortable and reasonable hotel. The property is dated and there are some opportunities though the bed is good, the room is large and well maintained, and the location is close to downtown. I like it!
pam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like how it wasn't right on the main road but off of it. Many things were within easy walking distance.
wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was very conveniently located to an event at Zilker Park that we were headed to
Jeffrie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

“Not what I expected” The room looked clean at first glance, but unfortunately, it wasn’t up to standard. The bed sheets had hair from previous guests, which was very unpleasant. There was also a bad smell in the room that didn’t go away during my stay. On top of that, the sheets were rough and uncomfortable, which made it hard to sleep well. I was expecting better hygiene and comfort for the price.
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Mark
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is dirty. Inside of elevator was nasty. All of the carpet was dirty and needed vacuum. The smell of marijana is everywhere in the hotel. There was never anybody at the front desk. They say they offer breakfast from 6:30-9 but it was watered down coffee only and stale breakfast bars.
Kaye
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The check in was quick and easy but everything was very worn out and halls were very smelly. The rooms smelled cleanish but things were well used. No coffee in room and breakfast very minimal
John
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Consistant
Benjamin
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Plenty of room in the suites. Conveniently located
Esteban
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location
Marco
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Prior requests weren’t taken care of by staff. The key card didn’t work getting in hotel and room. Went twice to front desk for keys to be reactivated and swapped. 3rd floor leak had hallway under construction and made look dirty. Rooms were nothing special. Was nothing special and only stayed 1 night.
Michael
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This was my 2nd stay at this hotel due to location. The staff was very friendly and the room was clean. The towels were even soft! The building is older but modern and the location is great for downtown activities. Walking distance to Palmer Event center South Congress (SoCo) shopping district as well as food. I will stay there again next year.
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David
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Dirty and smelled like mold. Mold present in the bathroom.
Richard
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This has been our go-to hotel in Austin for literally decades. It’s a 10 minute walk to the heart of South Congress St, the Bat Bridge, and Town Lake, and offers all the amenities you would want for an extended stay. The staff will go way above and beyond to help out, including receiving packages, providing kitchen items, and arranging very late check out times. This Extended Stay may be the last affordable hotel in one of the most expensive cities in the entire US and we highly recommend it! Eat at Sandy’s across the street!!
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ILLENE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Price for overnight stay too high and on the go breakfast.
Steven
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

No hangers
Erma
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Super friendly
Number of reviews per page
20
40