Overall Ratings & Reviews Extended Stay America Select Suites Chicago Naperville East

Average place

This place should not even be open for business. Dirty and no amenities...not even a coffee maker in the room. Bathtub finish was peeling off. I cannot upload a photo here. I will add a Google review for pictures.

There was no staff on site to check in. I ended up sleeping in my car in the parkng lot. Do not recommend.

Our stay was great! It was comforting, clean, quiet and very roomy.

Smelly in our room Front desk closes for the night

No breakfast

I didn’t to much care for it because it was not neat

The hotel was overbooked and I ended up having to pay again to stay at different hotel. Very frustrating when to get to your destination and they do not have a room for you and can not refund you your money.

Great

Great

The property was clean and quiet. Very reasonable rates and the front desk people were helpful and friendly.

Convenient location

Bed is not comfortable. Run down and smells old and musty.

Thank you Julie for your kind words.

Great

No shower curtain and desk was closed.

Hallways and rooms all smelled of cigarette smoke even though no smoking is allowed. Stains all over the carpets and halls smelled of urine from animals I am assuming. The lady who checked me in was super nice. That’s probably the only plus. Our room didn’t even have hand soap for the bathroom. The shower looked filthy as well definitely would not shower there.

Room was dusty

These extended stay hotels are less than ideal for a short stay. YES, you get a kitchen, but no carpet, no tv remote, not smoke-free, REALLY NOT SMOKE FREE, smells funny, sketchy folks around. Never again.

Tub was clogged,toilet was clogged, t.v remote didn't work