5 stars all around.

An absolutely magical stay. The location is incredible, like something out of a fairy tale. Staff were warm, friendly, polite and welcoming. Room was spacious and clean. Breakfasts were excellent. I went in winter so the old city was quiet at night, but there were still a couple of great restaurants open, and walking the citadel after dark with nobody around is a breathtaking experience. Can't wait to return!

Charming place. Staff were very helpful. This is located in the fort and you need a shuttle car to get in. Stairs are dark and room is small but clean. We also bought breakfast before our exploration. Breakfast was adequate but very fresh and tasty. Carcasonne is a must visit place for us. Rooms are good for sleep but don’t expect much amenities due to its age.

Great location.

Quel bel endroit! Idéal pour se plonger dans l'ambiance médiévale !

Beautiful place, suite and excellent service

OUI

Beautiful hotel in a fantastic location. Friendly staff, great breakfast. We will be back.

First of all, my husband & I fell in love with Carcassonne, this hotel, and the staff (Jean, Stephen and Tiffany) who were friendly and helpful. We were excited to be staying inside the castle walls. The room was clean, spacious, quiet, and facing the castle walls. The inside of the hotel had an Old World feeling, warm, and decorated for Christmas. In short, it was lovely! We took a taxi from the train station. The driver said it was forbidden for him to enter the city walls so he dropped us off at a parking lot where he instructed us to push a call button for the hotel driver to get us. Sure enough in a few minutes a driver picked us up (free ride).

despite being the middle of winter, the staff were attentive and the location was lovely, very Christmassy. Room was great.

Room was clean and spacious. Finding this hotel is a bit challenging as the gps put us on an alleyand you cant get to the hotel with our own car . I climbed up 3 flights of stairs, got into the rampants and had to ask people where this hotel is. We finally found it. Gave the location to my husband (in the car). The hotel then sends someone to guide my husband to the parking lot. The guide then put all our luggages in his little carand drive them up to the hotel. Other than this, it was a pleasant stay.

El hotel está tremendamente anticuado, el cuarto de baño como el de una pensión, el mobiliario, las puertas, todo en general viejo y con muy poca categoría. El personal si es muy amable y el enclave estupendo

A Wonderful Experience

Great hotel fabulous location. We loved our stay

Very nice hotel near Barcelona cathedral. Great staff. Nice bar. Walkable.

It was okay. Nice check in. The bar was terrible and some of te staff was very unexperienced. The lobby was quite worn out, and so was the rest of the hotel as well. But it was clean and everything worked well. The room was not as nice as the pictures, but it was okay. We did not like that the wc and bathroom was two different rooms. Then it was s little bit problems when booking their restaurant via the web page. We got the confirmation from anorher restaurant!

Emplacement parfait, vue splendide, maison ancienne, jardin tranquille.

Perfect location

Helpful staff. Clean and comfortable. Couldn’t be more convenient to the walled city interior. Be warned, however, that the garden doors to

To wake up with a window view of the lampreys glowing gold in the sunrise is a memory I will treasure