Overall Ratings & Reviews Holiday Inn Express Hotel & Stes Columbia I-20 at Clemson Rd by IHG

I loved everything

Night staff was amazing. However, morning staff not as accomodating. Couldn't do late check out. Breakfast was not hot and they didn't have sausage or bacon that I could eat, eventhough I'd emailed ahead to ask for non pork. Overall, a very average stay as I was awoken at 4am by a baby in the corridors, I'm guessing they didn't want to wake the other parent in the room. What I did like was tge microwave and fridge in the room. Oh, and the shower door was missing a handle, on one of the doors.

Easy to get to from highwAy.

good

Nice, newly renovated rooms. Staff was very friendly. Unfortunately, it was very noisy all hours of the day and night.

Near where we needed to be.

Water pressure was outstanding in the shower!

I made a phone call asking if we could have adjoining rooms, spent 20 minutes on the phone insuring that the rooms were adjoining. Arrived at the hotel the rooms were not adjoining so I wasted $200.

Had to down grade room for 2 kings to 2 queens because the elevator was broken. Didn’t bother to give a credit or lower rate for the room

I am traveling with my elderly parents the hotel is being renovated and they’re are boxes on the floor where they can’t get in and they informed me that the elevator is broken and we are on the 3rd floor so I’m currently driving around Columbia looking for a hotel

Dead roaches in room Dirty bedding Limited trash space

Clean and easy to get to

Limited lighting in room. No info on where stuff is located or grow to use. Only one lounge chair pan suitcase rack. Bathroom needs magnification mirror for makeup. And hooks for clothing.

The rooms are wonderful. Property is under renovation in the lobby. It is surprising when you come in and see the walls are taken down to the studs but we were pleasantly surprised that the rooms were comfortable and clean. Very roomy too! Beds and pillows are great.

You should let people know the property is under construction 180.00 per night for a place that is under construction is ridiculous, very disappointed with Expedite.

It was great the room was big, clean and amazing!

Quiet and clean rooms. Enjoyed the continental breakfast options.

Very clean and great breakfast. The kitchen staff was A

Room was clean

Elevator was down during my visit. But staff was nice enough to mention this prior to me checking in. Not a deal breaker.