Overall Ratings & Reviews Best Western Plus North Las Vegas Inn & Suites

I liked the "extras" staff provided, at check-in, and at check-out. The breakfast was okay as well. The only bummer was that the elevator was broken during our stay, but we hauled our suitcases up the stairs just fine.

I book 3 rooms for our group. The hotel was located in a quiet place, parking is good, the place was clean, our rooms were clean - the staff were friendly, the breakfast was good. There is no elevator but the staff give us rooms close to the stairs, it was convenient and cardio exercise too. The staff are very helpful she offer to carry our luggage upstairs. We enjoy our stay in the hotel .

Mattresses were very old, worn out and noisy. On arrival were told the elevator would be un-available for months. Breakfast served egg whites twice in four days, bread was strange, and sausage patties were some form of mystery meat and not good. Very disappointed as I have stayed here before it all was good.

We arrived at the property which was located in an industrial region with warehouses and vacant lots all around - it felt like we were in a deserted part of town. Checked in to a third floor room and no elevator to help with my heavy bag packed with hiking gear for a week. Staff said it had been broken for five months and they didn't expect a repair anytime soon. Also, no pool or hot tub, which could have saved the lack of an elevator. Common area carpets were filthy, but the room was clean enough. Breakfast left much to be desired - "eggs" were obviously made from powder, home fries were dried out. Very disappointing breakfasts. I do not recommend this hotel.

Service

Elevator broken, spa and pool condemned by health dept., pipe broken and no water until 9p

We needed to sleep 5 and for a good price for 2 nights. This was a great option for us and worked will instead of having to get 2 rooms.

Elevator was not functioning. Water was turned off. We and the kids were not able to get ready for bed. Hopefully the water will come on soon.

Excellent Hotel. Cannot walk anywhere near by, must have a vehicle.

Very friendly staff. Great location. Clean.

Elevator was broken so we walked the stairs. Then our mattress felt more like a box spring. We could literally feel the springs. There were low spots in the mattress that sucked you in while sleeping. At breakfast all the food was gone by 8:00AM no eggs, no meat, no potatoes, just waffles or cold cereal.

Family trip

Ok

It felt like a sketchy location. The only good thing was the lady manning the breakfast was wonderful. She was so helpful and kind. Kept everything clean and full.

Elevator wasn’t working

Horrible location, elevators were down, no wifi signal in room, room uncleanly. Had no hot water both days i stayed. Do not recommended. Also have yet to receive my deposit back.

No elevators- 2nd floor room with big bags using the stairs at 3AM in a shady looking area, not ideal for a family.

The location is under renovations, so the elevator was not operating. We had a third floor room. The size was considerably larger and good for our family of five. The temperature was good, the beds felt wonderful, the smell of the room seemed clean, the updated furniture even looked great. I was disappointed when I found something left by a previous guest under the curtain and behind a decorative chair. The train was extremely loud in the early morning and woke me from a deep sleep.

Proprry was ok. Pool dirty. They had a gym. Hotel hidden train tracks. Breakfast was ok. Not sure if I would stay here again.

Great service