Overall Ratings & Reviews Holiday Inn Express LONDON - GREENWICH by IHG, an IHG Hotel

Great stay

A great hotel if going to the O2 Arena. Easy walking distance.

Very good clean staff helpful

So convenient for O2. Friendly staff.

There was no cold water for a few hours in the afternoon into the early evening. This made the shower unbearable and dangerous. The air conditioning did not work. Front desk were aware and said it had been like that for some months but this was not made clear on the advert. It meant we had to have the window open and were kept awake by the constant traffic noise due to the location. Breakfast was a mess. We had to sit on a table with dirty plates, cups, etc. Had to wipe it ourselves. Then there was limited availability or no availability of breakfast items with coffee running out and no pastries left. This was at 9am with an hour left of breakfast. Overall a disappointing stay considering how good this hotel has been on previous stays. Needs urgent update to it's condition.

Pleasant stay but the breakfast service was insanely busy and it was clear the staff were struggling.

The room was fine however the breakfast was not good. Coffee latte machine run out if coffee, hot dishs with breakfast foids had run out and not replenished very quickly. Nor was the bread for toast. Woukdnt be recommending ut and had I paid for it and it not be included in our stay I would have complained.

Close to o2

Great hotel and close to the O2 arena. Had everything we wanted. Friendly staff throughout and very accommodating. Nice selection for breakfast as well.

Nice stay perfect for what we needed for an overnight stay close to the city

Only there for 1 night, but clean, spacious, complementary breakfast and conveniently located near O2.

Friendly helpful staff, clean hotel and decent breakfast.

Location is great for vising the O2 arena ,however the hotel rooms require an update and repair. Air conditioning unit is noisy and you can't have it on for too long other the noise will keep you up. Was woken up this morning by cleaners moving a out as I was located right by their cleaning room, this was at around 6am and then again at 7am ,so not impressed.

Short walk to O2. Quick and simple check-in.

Lovely, friendly staff. Clean nice rooms. Brilliant breakfast. Would definitely choose there again

Hotel should expect that visitors will come from other countries. Hotel is not charger friendly. Room was smelly, very old carpets… 400 cad is not worth for a day to stay. Go to other hotels except this hotel.

only thing was value. even though it was a higher end place, charging double for a concert night is just gouging. The one time I went downstairs for breakfast it was down for some reason.

The staff was extremely friendly and helpful. The rooms were clean and offered everything needed and the breakfast was better than most.

Brilliant location for what we wanted

Looked after us well