Overall Ratings & Reviews Holiday Inn Express CLERMONT by IHG, an IHG Hotel

The property was well kept and very clean. My only complaint was the icemaker was broken so we had no ice other then that it was great

Always a pleasant stay

The room was very comfortable and clean. The bed was wonderful. The continental breakfast was fresh and hot. I would have given 5 stars except for the fact that there was no electric outlet in the bathroom. Not one. This made it inconvenient to put makeup on, use a blow dryer, charge your shaver, etc. There were mirrors in the room, but the lighting was too dim to do this.

great clean place, perfect for a stay!

Ice maker was out the first couple of days into our stay but was repaired and running when we left. Not such a big deal but there was ice machine on each floor that were out of order. Over all the stay was pleasant especially the breakfast bar it was amazing and the ladies that worked it were very friendly and helpful.

The hotel was real close to the art center and good restaurants. Very convenient for shopping and other things including complementary forgotten first class items like toothpaste and others of the sort. The areas surrounding it were nice. Our stay here definitely hit every thing on or search. Definitely recommend this place.

Nice room, clean, good breakfast.

The staff was execellent from check in to leaving. Breakfast good and food area kept super clean at all times. Highly recommend if you need a stopover hotel for the night.

Always a great stay

Hotel was in a good location, but everytime you went in or out, someone was smoking Marijuana out front and you had to walk through it. Not a great breakfast, few choices. The first morning, some guy came in the room when my teenage son was there, he said i requested a screw on the bathroon fan to be replaced, he did something in the bathroom and left. I asked the front desk as i never requested anything and who this guy was,and why he would enter a room with a minor in there. Staff had no knowledge of this guy entering the room, or who he even was. Very concerning, and the gal at the front desk could only say she was sorry, but really didn’t care and never even checked into this.

Great breakfast, clean rooms, quiet area, convenient

Close to my destination

The hotel provided everything needed for a two night stay. The staff was very friendly, the rooms were clean, and the location to shopping areas was perfect. I would stay again when in the area.

Clean and quiet stay. Staff very accommodating and helpful

Easy check in. Max was friendly and helpful.

Top notch customer service. It is an older hotel with a new interior.

Wonderful stay. Helpful staff, easy check in, clean room and comfortable beds. shower water heated quickly. convenient ironing board and iron. nice breakfast. thank you!!!

Fuimos por trabajo a Orlando solo por un dia, el personal fue muy amable en todo momento, rapido check in, y el desayuno perfecto a pesar que nos levantamos un poco tarde igual nos atendieron de la mejor forma. Volvere siempre.

Amazing all around

The coffee maker did not work. The AC did not cool efficiently. Ice machines on all Floors did not work. Electrical outlets were all loose so did not charge effectively. Hallways were hot and humid. Fresh towels were damp. Bathtub did not drain properly so had to remove stopper. TV sound was sporadic with a lot of lagging.