Overall Ratings & Reviews Holiday Inn Express & Suites SAN DIEGO-SORRENTO VALLEY by IHG, an IHG Hotel

very nice!

The property was great, the only negative was the service desk person that was on duty 6/27/2025 @ approximately 430 pm. Basically I asked for 6 extra pillows due tonight have a toddler and wanted to form a barrier in the bed so he doesn't fall, the service desk gentlemen told me " absolutely not! Maybe 2 or 3 but definitely not 6!" It's absurd that a hotel that size doesn't have 6 extra pillows. Very rude and condescending.

Staff was wonderful. Most peaceful rest in years. Extremely clean!

Staff was nice, helpful and friendly. Breakfast was great They had omelets, bagels, pancakes fruit, pasyires and cereal. We were teaveling 2 adults and 3 kids. We got the room with 2 beds and 1 sofa bed. Room was clean spacious and comfortable. Definitely recommend.

Clean, easy access, convenient, and good customer service

Very nice

Heated pool. The place smelled like clean and it was clean. Friendly staff.

Parking area is awkward but other than that perfect location

Great central location for my business travel with a great value for the money. Great starbucks and liqour store across the street

Perfect area. Not to far from La Jolla or downttown San Diego. The property was nice quiet. Not too many stores around but right up front there is a Starbucks, Jersey mikes and convenient store. Highly recommend booking here

"Suite w living area" was nothing more than a room with a pullout couch. There also was no fan in the bathroom, the internet wasn't working the first night, and the ice machine was not working. Not a great experience and certainly I overpaid vs what was advertised.

Highly recommended.

The room door latched & locked fine but it sealed so poorly that all sounds in the hallway came into the room.

Three day stay. No complaints. Room was big and clean. Good location.

The person at front desk was really friendly

More like a business hotel in ambience and location, has a Jersey Mikes and a liquor store opposite, else dining is a couple miles away. Good included breakfast, comfortable rooms, clean, views of office buildings, small pool, ample parking but not free, good value for the price

Staff was good . Breakfast was good and warm. I think the the only thing I didn't like was nothing to do with hotel or staff, it was maybe me,and the area seemed safe, only I found it hard to find , small sign at entrance (area restriction maybe) and an island in street preventing left turn out of the place.It is quiet and the staff are good . Good enough that I would recommend it

Awesome accommodations! Easy parking & check-in. The room was “spotless”. Easily accessible from the freeway. Close to Sorrento Valley, Mira Mesa, Miramar, La Jolla, etc… I would recommend this place

It was alright. The only thing I didn’t like is that the employees were not really making us feel welcome. Out all the employees just one of the afternoon employees that check us in the day we got their was happy to help us and

Great service, easy check in, they have all the basic essentials needed incase you forget them. Loved that they include in your stay breakfast. Beds are very comfortable. Rooms are spacious WiFi works. Restrooms are clean and stocked with towels. I recommend staying here.