Overall, a lovely first stay at the Fairmont. Clean, centrally located, up to date and helpful staff. I was happy to hear my room was upgraded, which offered me a quiet and restful first night. Be wary if assigned to a connecting room. Other guests checked in to the connected room (connecting doors closed) on my second night and I could clearly hear every word of their conversation, and their loud obnoxious music. There is no sound proofing. When asked to switch rooms, the staff were very helpful, only to move me to a room with high hallway traffic located just outside the elevators. So better but still noisy and not the restful relaxing night for which I was hoping.

The room was filthy. There was old food in the fridge and garbage under the dresser. I could hear everything in the room next to me through the wall

This hotel is conveniently located directly across the street from Union Station. The location allows us to walk to the CN Tower and Ripley's Aquarium. The staff here are wonderful and the reason we come back again and again 🙂

Close to restaurants and theatres, hotel was fantastic along with the staff

Beautiful hotel

Marvelous location near Scotiabank Arena, Rogers Centre and Union Station

Perfect location and meets every need!

wonderful room service, wonderful room and bathroom products. so cozy so chic so perfect.

Yes

Good location and solid place to stay

Hotel is beautiful! We got upgraded room.

Staff at check in were lovely.

my could not have been more enjoyable.

Excellent experience. Friendly staff. Amazing atmosphere. Cocktails and food all amazing too. Gym, pool, hot tub, sauna and steam room also excellent! Signature scent is absolutely lovely and the rooms are so well appointed.

Room wasn’t ready, reception offered a credit for a drink / bite, forgot to apply the credit until I called later, electric car was not charged despite being clear about needing it and verifying it was an option. Car valet kept making excuses but wouldn’t apologize

Excellent experience overall. Staff were very pleasant and accommodating.

The room was very musty and i ended in an asthma flare

everything was good

Extra helpful staff.

Spotless room, great customer service