Overall Ratings & Reviews Hilton Garden Inn Minneapolis/Eden Prairie

Pool looked nice but chemicals hurt your eyes when entering

The staff were all so wonderful. Everyone was very helpful and went out of their way to make our 5 night stay pleasant.

I had just checked out from the filthiest hotel room I have ever seen. My experience here was a complete 180. From the grounds pulling up, entrance and lobby, staff, hallways, room, everything was so much more homey. I immediately felt safer, cleaner, and more at home. Will stay here again!

This is an older Hilton property but it was well maintained. I asked at check in on breakfast was included (because I know at Garden in s it is typically not) and the attendant told me yes and gave me the hours. Much to my surprise it was not included because I did not have a voucher.

The front desk Staff was nice. The room tho we noticed when we left there were ants in the bathroom and on the counter. My husband had ants in his shirt. And my son had ants in his pants that we noticed in the car.

This was a nice property. It was quiet and and the beds were clean and comfortable. It is a bit dated, tiny tv’s!

Clean room, nice staff. Somebody had their tv turned up all the way, so didn’t sleep well. The comforter was a little thin.

The left buttons on the elevator don’t always work on the first and second floor. We got back to the hotel after 11 but our key card didn’t work to get in the side door. The pancakes for breakfast were not very good. The beds were kinda hard and uncomfortable. The staff were all very nice. The hotel looked very clean.

Staff is super friendly and go out of their way to help and be nice. Love the indoor pool and jacuzzi.

The bar and restaurant staff were excellent! Their kindness and hospitality was one of the best I have ever seen! I truly enjoyed myself! The downside is the property needed some work. Ice machine was broken on 2nd floor and noticed some work needed to be done internally.

Excellent

Expedia did what they do. They change selected reservations. Twice since November they have changed my flights to one I didn't select. Their whim applies to hotel bookings. I selected a corner suite for this hotel only to arrive and have a totally different room. The answer is always the same. "You booked with a third party.agent." Book direct. Thats my advice. This Hilton is a.flop hotel for high-school sports teams. Avoid it unless you're traveling for sports. Its loud and messy.

This is a lovely hotel that is pet friendly. It was easy to take the dogs outside and well-lit. I definitely felt safe. The staff was very friendly as well. I definitely can recommend the Hilton Garden Inn in Eden Prairie!

Slipped and fell hard on the steps getting into the hot tub. They are slippery as heck as well as the tile around the general pool area. Bed in our room had no box spring, sat on cut plywood boards on a frame. The most uncomfortable nights sleep ever at a hotel. No Manager on staff to discuss our issues.

Conveniently close to people I was visiting.

Property was clean but missing some bathroom items (no kleenex), mattress sagged to the middle and was too soft, pillows were old and obviously seen better days.

Hilton gardens was in an ideal location; however, the hotel needed much updating.

Overall a good place to stay. Rooms were average, need some updating, but pretty clean. We paid for breakfast when we booked, but were handed a $30 bill at breakfast. Turns out the front desk was supposed to give us vouchers. I wish they would have done this at check in. Otherwise, everything with our stay was pretty good. Staff was very friendly.

Good and enjoyable

People are very friendly behind the counter and serving you dinner!