Overall Ratings & Reviews Hampton Inn & Suites Charlotte-Arrowood Rd.

The rooms were beautiful and the staff were friendly

The property was under renovation, and therefore, hot breakfast wasn't served. However, the hotel upgraded our rooms to suites. Great place and great staff!!!

They are renovating…

very convenient off I 77 Room was awesome AC was loud

The hotel is undergoing major renovations. We had a renovated room and it was very nice. I guess any hotel having renovations is frustrating. The noise during the day was pretty substantial. Once it’s done it’ll be extremely nice. I think the thing that disappointed us was not allowing the pool to be used. It was filled and clean so not sure why it wasn’t allowed. Breakfast was very good, staff was nice, even the construction personnel were polite. It’ll be 5 star once it’s completely finished.

Convenient location. The room was acceptable, clean and comfortable. The lobby and the dining area was an ugly mess, under construction and our bathroom clogged up so we had to use the public room, and the regular public bathroom was under renovation as well. I would like a 50% refund!

Beds were real comfortable . Nice walk in showers. We hated that the pool was closed.

Great location!!

Receptionists were wonderful. Friendly !!! Hotel is undergoing renovations but not really a problem.

Undergoing major renovation without prior notice, breakfast very sparse & low quality, employees distant & reserved,

It was good stay. Staff was great and the room was clean and comfortable. I would definitely recommend it

Yes it was a great experience, check in host Shannon was very nice, the room was clean and quiet, our stay was great.😊

Front desk staff were helpful and friendly, however, there was quite a bit of renovating happening I was not aware of beforehand and the hot water took an abnormally long time to start. In addition, the parking lot was overcrowded and could only get a space in the temporary parking and the breakfast was rushed. The attendant at breakfast was a bit abrupt as well.

Wasn't very safe

Everything was very clean. Our accommodations were very nice.

Everything was very clean. Our accommodations were very nice. We enjoyed our entire stay.

What one expect from a hotel

Could be better

Currently being remodeled so that is evident.

Very nice clean quiet