7.6
Pleasant
From 1,002 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.8

Service and Facilites

8.2

Traveller Reviews Hotel Fenix

Number of reviews per page
20
40
Top reviews
Lorena
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

C
Clara
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The bathroom didn’t have
Veronica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel muy centrico cercas a la plaza y catedral. El staff muy amable.
Lorena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The place is quite old and needs some serious updating. The bedrooms are in dire need of a makeover, and the beds are so hard they’ll make you forget your dreams. The shower overflowed the bathroom floors, and there was only one outlet, making it tough for two people to charge their devices.
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to the downtown
Michael
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Best view in the city from the entertainment rooms on the top floor
Oscar
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Noisy, old and hard beds
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

You can't beat the location, everything is walking distance. The staff is so friendly! The room was ok, it just needs updating and maintenance. But due to the good pricing and location, I'd definitely stay here again!
Gerardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to stay at downtown
vidal
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Upgrade the room's that's it
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good size room, friendly staff, great buffet on second floor , clean place
Timothy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Adequate for a budget friendly accomodation. Nothing special but nothing bad. The front desk staff was extremely helpful and always pleasant. The bell hop man was friendly and conversational. I like my room cold and thankfully at night, the air conditioning made it happen. Parking was super easy and provided by the hotel below the building. Everything was safe and best of all, no all-night loud noises even though I stayed in a room on the busy street side.
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Jesus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel was super clean and family friendly. Great customer service every question i had they answered will be returning!
Ramon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean and quiet
Ana Lissa P
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hotel looks nice,classic but need fixing. I really love that you can see the Cathedral from the room balcony. The only downside is toilet doesn’t flash good and always have a problem.
Rosa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Personal muy amables muy Buena atencion
Jose Manuel Garcia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Wonderful place to stay and housekeeping very friendly, Planning to comeback soon,
Juan
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice hotel with much history
Ricardo
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Muchos jóvenes jugando pelota en el pasillo
Maria Gabriela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel itself is in a convenient location to walk around the downtown area. The room we stayed lacked lighting and electrical outlets and bathroom was small.
Number of reviews per page
20
40