7.8
Pleasant
From 1,000 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Traveller Reviews Hotel Fenix

Number of reviews per page
20
40
Top reviews
ANA Y
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El aire no funciona al 100%,
Alexandra
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Alondra
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El servicio muy bueno.
Cesar
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes everything was good
Anita
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes, clean room, very efficiente cleaning lady. Also room air condìcioner very good. Beautiful view from the 11th floor. We didn’t like the original room they assigned us, so we requested another and they accommodate us immediately
Joe
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All was good!
Higinio
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

the ugly and bad place to stay
ARTHUR
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect location / friendly staff , very conformity and clean.
jose
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Needs more cleaning
Lorena
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

C
Clara
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The bathroom didn’t have
Veronica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel muy centrico cercas a la plaza y catedral. El staff muy amable.
Lorena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The place is quite old and needs some serious updating. The bedrooms are in dire need of a makeover, and the beds are so hard they’ll make you forget your dreams. The shower overflowed the bathroom floors, and there was only one outlet, making it tough for two people to charge their devices.
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Close to the downtown
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Best view in the city from the entertainment rooms on the top floor
Oscar
icon-
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Noisy, old and hard beds
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

You can't beat the location, everything is walking distance. The staff is so friendly! The room was ok, it just needs updating and maintenance. But due to the good pricing and location, I'd definitely stay here again!
Gerardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great place to stay at downtown
vidal
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Upgrade the room's that's it
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good size room, friendly staff, great buffet on second floor , clean place
Number of reviews per page
20
40