Based on reviews, and compared to other properties on our trip, I expected a bit more. There was no help with bags at reception and no elevator to help manage suitcases, so we had to navigate some steep stairs. Dinner was delicious but breakfast was just ok. Service staff was hit or miss with some very delightful people and others that were almost dismissive. The bathroom shower was downright hazardous as it required standing in a slippery bathtub - there was a runner mat but it slid around and was worse than nothing.

The staff was amazing very nice! The parking was easy in and out. They were kind enough to upgrade us. The room was very big and the bed was very comfy

Very good service! Loved the room and bed was very comfortable

Lovely old hotel in the heart of Ennis.

A beautifully maintained historic building in the heart of Ennis with friendly staff. The food was excellent!

Great location for seeing Ennis

Awesome accomodation and room after a long flight!

Its ok. Not great, not bad. Kind of expensive.

Beautiful hotel. Rooms very clean and comfortable.

Very pleasant experience

The staff were excellent and inviting

Lovely, clean and right in the heart of Ennis. Staff was extremely helpful and friendly.

This hotel is lovely and beautifully maintained. The staff here is great!

Our room was really nice and much bigger than we expected! The staff were very helpful in answering any of our questions and it was located very close to the bus station and right in town.

This property is centrally located with pedestrian only streets directly out the back door (the pub door is on the main road!) The beds were comfy and room was clean. We loved being greeted by OG, the cat! Staff were excellent. All in all, a great stay and base for exploring county clare!

Our stay in the Old Ground Hotel was very pleasant. Staff were very helpful and the hotel was very cozy. Also very central for shopping etc

Very close to shopping area and historic sites. Some construction around but not a problem

Friendly staff, good food & great location.

Stag and food was awesome. So nice and relaxing.

I travel a lot and this is one of the nicer hotels I've stayed in. The bed was very comfortable, the room spacious. The breakfast was quite good and worth the money. If I had to nitpick I did try to get coffee separate from breakfast and it took three staff members and 20 minutes. The hotel is right by a lot of pubs, food, and other options. I would recommend this hotel to anyone.