Overall Ratings & Reviews Hotel Indigo BIRMINGHAM FIVE POINTS S - UAB by IHG, an IHG Hotel

Great stay

Descent hotel!

Floors in room were falling apart, pillows on the floor, floorboards were loose and seeping water (maybe)? Shower wouldn’t turn off, toilet ran. Area did not seem safe. Was definitely not as nice as indigo hotels I’ve been to before. Staff was friendly, helpful, but facility was sub-par at best.

Great get away to relax!

Great location and hotel was clean with a modern stylish look

The room was really nice and the hotel is walking distance of nice eateries and night time entertainment

No hotel parking lot, as this is downtown. Valet parking is pricey, but I was able to find street parking, which is free from 6P to 8A.

DO NOT WASTE YOUR MONEY!!!! To be a rather higher scale side of town this should have been a much better property. Especially considering the price per night! I expected a lot more. Elevators don’t work half of the time, rooms are half way clean, broken furniture, water pressure is terrible! Wish I had not spent the money

The room was simply okay. The room was not dirty. The bathroom needed more attention, specifically the cleanliness of the shower. The parking garage was very unsafe and filthy. Homeless people seem to camp there and there was trash and wreaked of urine and feces odor.

Staff was welcoming and very helpful! Nice rooms! Elevator needs some updating but will stay here again!

Near good food places.

The Staff Was Amazing, however the Elevator was out of commission..I had to walk 8 flight of stairs..Hot and Sweaty..Also you can hear All Noises coming from outside,cars people talking, unable to get any sleep..The location is terrible...Again the Staff was Amazing, Polite and Kind,Extremely helpful and making sure the elevator gets fixed immediately..Sad to say I wouldnt stay at that location again.

Very disappointed to arrive at 11:15 and be told to find street parking on my own. No valet. No hotel parking.

The hotel is located downtown so it’s pretty convenient to things. The parking situation is not great. Check in went smoothly. I think it’s weird that the A/C in each room is controlled by the front desk, so you have to call them if you want it changed. But, everything was clean. The bed and pillows were comfortable.

Dirty, smelled unpleasant.

Very nice and helpful staff.

Staff was perfectly lovely and helpful, but the property has seen better days. Bedding was fine, but paint, fixtures all need an update.

The air in room 407 wasnt working too good. But the lady at the front desk moved us to a suite on the 7th floor. Other than that the stay was very nice. The bed was comfortable!

It was a nice area and a nice hotel on the surface. A few things that weren’t good though: - AC is not controlled in the room. It got super hot at night and we had to call reception in the middle of the night to adjust it. - no drinking water available, only ice. - Elevator controls were broken on 6th floor so we couldn’t call the elevator. - It was super loud at night due to motor bikes revving outside even at 2am. Restaurants in the area were great.

The staff was amazing! However, the room and common areas were not clean. Also, it is a noisy area due to the night life and not a place you want to walk at night or alone. There were homeless people living in the parking garage.