I was told it was handicapped accessible, but the wheelchair would not fit thru the bathroom door. Refused to give me a refund would only give me a cancelation receipt. Had I not taken out insurance thru Expedia,I would have been out $468.00. When we first got to hotel to check in, we got our room key and headed into the parking garage as we got to the bottom of the ramp there were 7 guys sitting on the concrete wall smoking marijuana. No one in parking garage but 1 other car. Long story short I'm glad the wheelchair did not fit thru the bathroom door. We did not feel comfortable at all. Don't waste your time,save your money look for a different place to stay. Comfort Inn on Financial was where we stayed and it was great and safe.