Santiago Marriott Hotel

Explore Santiago Marriott Hotel
8.6
Very Good
From 386 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.2

Service and Facilites

9.0

Traveller Reviews Santiago Marriott Hotel

Number of reviews per page
20
40
Top reviews
Karl
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a pleasant stay. Good staff and service. Club lounge well resourced 👍
Janette
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The front desk staff--particularly Sophia--were delightful AND extremely helpful. We waited in their lovely executive lounge for our room and Sophia actually came up to let us know personally when our room was ready! We had a spacious junior suite. My only complaint is that we didn't stay longer!
Mary
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

na
Shannon
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely room, spacious and comfortable bed. Big shower and free transportation from the airport. Breakfast was disappointing but the rest of the stay was nice.
Gary
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean friendly convenient
Carina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The location
EUN JUNG
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Limpio comodo y tranquilo.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

old towels and old everything
Robert
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

when did room service then add a delivery fee and then still ask for tips? isnt the "room service" fee included in the pricing for the "room service" menu?
Bhakti
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Need to get new upgrade in the rooms, furniture is old no charging for computer and mobile phones
MARIA
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The property was outdated. The lobby furniture was old and the lobby restroom was small, very little water pressure, and dirty. The room was nice. Beds were comfortable but the supples were chintzy. Not what I expected for the high cost. Below standard for a Marriott Hotel.
Rosa
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Necesita mantenimiento todo el hotel!
Rosa
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Necesita mucho mantenimiento, renovar sillas, mesas, paredes.
Rosa
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

El hotel necesita mucho mantenimiento, en el restaurante, las sillas, las paredes de las habitaciones y baños.
Karen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We arrived early and I do understand checkin was an 3pm. I appreciate this is a rule however it was well after 3 pm when we were able and to check in. Other couple we were travelling with were check in an hour before us. The hotel itself was lovely as most Marriotts are. Just a small numb of front end staff could have been more attentive.
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Nury
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

El cuarto del hotel huele a viejo, NO tiene extractor en el bano, las toallas son viejas y muy usadas, el bano de mi habitacion tenia cabellos y la tina sucia tambien. Adicional el colchon o mattres era muy blando y muy viejo
Karl
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Yanhua
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Front desk service is excellent, they are very helpful & are very warm hearted!
Gustavo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Outdated hotel . Terrible breakfast experience , not only the food but also service which was lost and couldn’t organize a simple guest line . Furthermore , we noticed a few fashion things missing from our luggage after check out . Don’t recommend .
Ledy
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

we arrived early for check, and two hours later, they accommodated us after check-in time (30 minutes delay) in another, room that we booked with meeting space in the room, which is not friendly for family circumstances . We went to the pool which is nothing special the water was cold and a lot of winds around
Number of reviews per page
20
40