Just perfect , attentive friendly staff, not invasive, great food, wonderful rooms very comfortable , amazing bed and pillows 😂 , fantastic breakfast , nothing was a trouble for the staff. Perfect in every way.

Great location and easy to get to various sights, fabulous service, impeccably clean, accommodating of teens and older children, lovely rooms and bathrooms.

Hands down the absolute best hotel I’ve ever stayed! The staff so kind and accommodating, this should be an example to Marriott, Four Seasons etc as to how a guest should be treated. I will be back, and only wish this were a hotel located in many destinations as it’s the best!

Beautiful hotel offering a 5* experience in central London. Staff were exceptional and the room was immaculately clean and well-provisioned. The bed was very comfortable, linen and towels of a high quality and we were very comfortable. The air conditioning was not hugely effective and quite loud but this did nothing to spoil our stay.

Nice hotel, great service, good neighborhood

Lovely

This was my second stay at Brown’s, and once again, it did not disappoint. The staff is exceptionally knowledgeable, accommodating, and friendly—"no" is simply not in their vocabulary. Unfortunately, I fractured my ankle on my first day in London. The concierge was incredibly helpful, recommending a treatment facility and even calling Princess Grace Hospital to ensure I could be seen promptly. Additionally, they thoughtfully assigned us a room near the elevator to minimize the number of steps I had to take. Despite my injury, I still thoroughly enjoyed London—it may have just slowed my pace a bit! I love staying at a small hotel where the staff knows your name and remembers your preferences. Brown’s remains my top choice in London!

Location is excellent, personal service was excellent but for what it cost the facility does not match up and the food and drink is very expensive

Great hotel

Fantastic staff at reception, in the bar, and at the door. Spotless room with comfortable bed and lots of space

I absolutely ADORED my stay at Brown's!! The ambience, fashionable and easy-to-navigate Mayfair area, Christmas decorations, housekeeping service both in the morning and turndown at night, Donovan's & Charlie's Bars, Door and Concierge staff--sigh! I could move in tomorrow! Thank you!!

It's very special and laid back. The food is great, the service is great and we will be back!

À hotel where you feel at home

Good

Great hotel

A London classic. Discreet top level service. Great location.

A wonderful hotel.

Brown’s Hotel is a lovely peaceful hotel for a stay in London. The staff is incredibly helpful and warm. The high tea is highly recommended as well! We enjoyed our breakfasts in the beautiful Charlie’s restaurant. Highly recommend! Cannot wait to go back!

I am fortunate to have experienced ten sublime days of ultimate luxury at Brown's. This is a hotel for those who seek quiet and discreet elegance. Everyone makes you feel at home; you feel comfortably pampered with a perfect touch of elegance. Brown's in all spheres raises its performance to an art form.

Brown’s Hotel is Flawless! My favourite hotel across the board. I can’t wait to be there again. 🇬🇧